Associate Claims Examiner

Markel is a global holding company for insurance, reinsurance, specialist advisory, and investment operations. As an Associate Claims Examiner, you will investigate, evaluate, and help resolve claims of low complexity and exposure, while building strong relationships with internal stakeholders.ResponsibilitiesInvestigating, evaluating, negotiating and resolving assigned claimsReview claim information to determine coverage and recommend appropriate next stepsAssist with evaluating potential exposures on claims and alerting Management or internal partners when neededAdhere to Fair Claims Practices Regulations and claims handling guidelinesPrepare and distribute claim reportsParticipate fully in training, development programs, and learning opportunities across ClaimsBuild strong relationships with internal stakeholders including UnderwritingContribute to strong customer relationships by delivering top-notch serviceSupport special projects as assigned, learning cross-functional collaboration within ClaimsMentor with senior examiners and managers to observe negotiation strategies and claim resolution practicesCollaborate with departments across Markel including Claims Vendor Management, Finance, Actuarial, Risk Management, and ITTravel to other claim offices and conferences as neededSkillsHigh school diploma requiredMust have or be eligible to receive claims adjuster licenseUnderstanding of insurance industry and claims a plusExcellent customer service skillsExcellent written and oral communication skillsExcellent analytical and problem-solving skillsExcellent organization and time management skillsAbility to deliver outstanding customer service to both internal and external customersAbility to work collaboratively and in a team environmentAbility to work autonomously and requiring minimal direction/oversightAbility to take initiative and think strategically and creativelyStrong desire for continuous improvementIntermediate skills in Microsoft Office products (Excel, Outlook, Power Point, and Word)Bachelor's degree preferredBenefitsMultiple health, dental and vision insurance plan optionsOptional life, disability, and AD&D insurance401(k) with employer match contributionsEmployee Stock Purchase PlanPTOCorporate holidaysFloating holidaysParental leaveCompany OverviewAs the insurance operations within the Markel Group Inc. It was founded in 1930, and is headquartered in Glen Allen, Virginia, US, with a workforce of 1001-5000 employees. Its website is http://www.markel.com.



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