Associate Claims Advocate

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations. More information is available on the company's website at: www.alliant.com . SUMMARY Responsible for providing customer service and supporting Producers by servicing existing accounts and soliciting new business. Independent responsibility for managing small to medium claims of assigned clients ESSENTIAL DUTIES AND RESPONSIBILITIES Acts as an advocate to provide support to clients, claimants, Producers, and carriers; Provides initial and on-going advocacy on claims including detailed analysis, interpretation, consultation and negotiation of coverage and reserves; Reports to carriers on property, liability, litigated, high exposure and specialty claims; Maintains claim diaries and reviews reservations of rights of denials; Travels to loss sites to assist clients with the claim process; Meets with clients and internal staff to provide analysis, interpretation and recommendations regarding client loss information; Responds to clients and Producers regarding coverage, exposure, and settlement questions; Manages subrogation and recovery situations by working closely with client; Provides value added services to Producers, focusing on account retention and obtaining new business; Conducts quarterly claims review meetings with employer representatives and clients; Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information); Other duties as assigned QUALIFICATIONS EDUCATION / EXPERIENCE Bachelor's Degree or equivalent combination of education and experience Four (4) or more years related work experience, brokerage or insurance carrier claims experience In depth knowledge of all commonly encountered P&C insurance coverage and Risk Management concepts and techniques Associate in Claims-American Institute for Chartered Property and Casualty Underwriters (AICPU) Accredited Accounts Receivable Manager (ARM) Valid Fire and Casualty Broker – Agent License SKILLS Good verbal and written communication skills Excellent customer service skills, including telephone and listening skills Good problem solving and time management skills Ability to work within a team and to foster teamwork Ability to prioritize work for multiple projects and deadlines Proficient in Microsoft Office Suite #LI-CP1 We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer. For immediate consideration for this position, please click on the “Apply Now" button. Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information. For more information on Alliant Insurance Service's benefits, click here .