Associate Attorney

Consumer Legal Group is a mission-driven law firm located in the Financial District, focused on assisting Americans in fighting their debt and achieving financial freedom. The role of Associate Attorney involves conducting intake calls with clients and growing into a leadership position while providing empathetic legal support and collaboration within the firm.ResponsibilitiesHandle incoming and scheduled calls with potential and newly onboarded clients to assess cases, answer legal questions, address relevant mattersCommitment to providing empathetic and professional service to clientsAssisting and collaborating with multiple teams in an effective and timely manner to troubleshoot issues, achieve favorable outcomes, etcEnsure accurate documentation of client information in the firm’s systemsProvide updates, support, feedback, and attend meetings when necessaryConsult and troubleshoot supervising attorneys when appropriateAssist in maintaining and optimizing client onboarding processPerforms other duties as assigned to support departmental needs and objectivesSkillsJuris Doctorate requiredBarred & in good standing in NY requiredClient or customer service experience (within any industry) requiredAbility to take feedback and open to being coached requiredExceptional interpersonal and communication abilities requiredOrganized, strategic, decisive and results-oriented minded requiredProficiency in client management systems and legal documentation requiredAbility to manage competing priorities, often within tight deadlines requiredAdaptable and able to manage change requiredOther state or federal licensures a plusDrafting experience strongly preferredLitigation experience preferredManagerial experience preferredCompany OverviewConsumer Legal Group offers legal help for consumer debt, creditor harassment, and debt collection issues. It was founded in 2022, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://consumerlegalgroup.com.



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