Associate Account Manager

Talentpluto is a fast-growing fintech SaaS company that provides an all-in-one financial platform for modern businesses. They are seeking an Associate Account Manager to support existing customers, identify expansion opportunities, and act as a trusted point of contact for accounts without dedicated management.ResponsibilitiesServe as the primary point of contact for a small book of existing customers without dedicated account management coverageBuild trusted relationships with customers and act as a reliable, responsive partnerIdentify and surface expansion and upsell opportunities in collaboration with Account ManagersPartner closely with post-sales and go-to-market teams to ensure a strong customer experienceCommunicate clearly and professionally with customers, including founders and senior stakeholdersMaintain accurate notes and updates within internal systemsSkillsStrong written and verbal communication skills; ability to build trust quickly with customersComfort engaging with existing clients and handling customer-facing conversationsAbility to think clearly and adapt in real time during conversationsDemonstrated motivation, ownership, and follow-through in academic, professional, or extracurricular settingsInterest in account management, customer success, or post-sales roles in a startup environmentBachelor's degree preferred; new graduates and candidates graduating soon are encouraged to applyPrior sales or fintech experience is not requiredCompany Overviewtalentpluto is the AI-native platform connecting elite GTM professionals with high-growth startups. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 2-10 employees. Its website is http://mentr.io.



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