Associate Account Manager
Role Snapshot:Company: WorkwarpPosition: Associate Account ManagerCompensation: a competitive salaryLocation: RemoteStart Date: Immediate openings available  Job Title:
Associate Account Manager
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Job Description
We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.
The future team member that will love this job will manage client accounts and develop processes to ensure fantastic relationships with clients. You will call existing customers on behalf of our clients to renew and expand the service relationships. Reporting to a sales manager, you will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix , you can truly Own Your Future!
You Have
 2+ years working in sales or account management
 Experience in high-volume calling
 Passion for customer experience and sales
 Enthusiasm for new technology
 MS Office experience
 Experience working with Salesforce.com or similar Client Relationship Management tool
 Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences
 Implement high level of solutions oriented decision-making
 Comfortable working in a remote setting
You Will
 Ensure that client's customers are satisfied with our client's services and resolve escalated issues
 Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
 Evaluate our client's customer needs and propose potential solutions
 Be a single contact for our client's customer
 Use data to fix customer concerns/roadblocks prohibiting satisfaction
 Manage external competitive pressures and handle objections
 Work with multiple partners, building relationships with decision-makers at all levels
 Manage sales territory and achieving monthly quotas
 Negotiate in tough situations
 Identify risk and barriers to success; develop contingency plans
 Identify opportunities for additional product or service sales
 Use data to help influence buying/renewal process
Our Benefits and Perks
 Various medical, dental, vision plan and life insurance programs
 Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts
 Paid time off, disability programs and paid parental leave.
 Rewards and Recognitions
 Wellness Incentive Program
 Learning and Development Programs
 Base Salary of $36,000 ($17.31 hourly) or more based on qualifications/experience
 Annual Bonus Potential (target up to $4,000)
Virtual First and Remote Work
Concentrix B2B Sales Services is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important.
Location:
USA, TN, Work-at-Home
Language Requirements:
English (Required)
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
 English
 Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here Apply Job! For more such jobs please click here! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now
Associate Account Manager
...
Job Description
We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.
The future team member that will love this job will manage client accounts and develop processes to ensure fantastic relationships with clients. You will call existing customers on behalf of our clients to renew and expand the service relationships. Reporting to a sales manager, you will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix , you can truly Own Your Future!
You Have
 2+ years working in sales or account management
 Experience in high-volume calling
 Passion for customer experience and sales
 Enthusiasm for new technology
 MS Office experience
 Experience working with Salesforce.com or similar Client Relationship Management tool
 Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences
 Implement high level of solutions oriented decision-making
 Comfortable working in a remote setting
You Will
 Ensure that client's customers are satisfied with our client's services and resolve escalated issues
 Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
 Evaluate our client's customer needs and propose potential solutions
 Be a single contact for our client's customer
 Use data to fix customer concerns/roadblocks prohibiting satisfaction
 Manage external competitive pressures and handle objections
 Work with multiple partners, building relationships with decision-makers at all levels
 Manage sales territory and achieving monthly quotas
 Negotiate in tough situations
 Identify risk and barriers to success; develop contingency plans
 Identify opportunities for additional product or service sales
 Use data to help influence buying/renewal process
Our Benefits and Perks
 Various medical, dental, vision plan and life insurance programs
 Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts
 Paid time off, disability programs and paid parental leave.
 Rewards and Recognitions
 Wellness Incentive Program
 Learning and Development Programs
 Base Salary of $36,000 ($17.31 hourly) or more based on qualifications/experience
 Annual Bonus Potential (target up to $4,000)
Virtual First and Remote Work
Concentrix B2B Sales Services is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important.
Location:
USA, TN, Work-at-Home
Language Requirements:
English (Required)
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
 English
 Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here Apply Job! For more such jobs please click here! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now