Associate Account Manager

Talentpluto is a fast-growing fintech SaaS company that provides an all-in-one financial platform for modern businesses. They are seeking an Associate Account Manager to support existing customers, identify expansion opportunities, and act as a trusted point of contact for accounts without dedicated management. Responsibilities Serve as the primary point of contact for a small book of existing customers without dedicated account management coverage Build trusted relationships with customers and act as a reliable, responsive partner Identify and surface expansion and upsell opportunities in collaboration with Account Managers Partner closely with post-sales and go-to-market teams to ensure a strong customer experience Communicate clearly and professionally with customers, including founders and senior stakeholders Maintain accurate notes and updates within internal systems Skills Strong written and verbal communication skills; ability to build trust quickly with customers Comfort engaging with existing clients and handling customer-facing conversations Ability to think clearly and adapt in real time during conversations Demonstrated motivation, ownership, and follow-through in academic, professional, or extracurricular settings Interest in account management, customer success, or post-sales roles in a startup environment Bachelor's degree preferred; new graduates and candidates graduating soon are encouraged to apply Prior sales or fintech experience is not required Company Overview talentpluto is the AI-native platform connecting elite GTM professionals with high-growth startups. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 2-10 employees. Its website is