Associate, Account Management (South Luzon-Cavite)
Company Description:foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Job Description:Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant managerRenegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basisConvince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional ordersDesign and improve the aftersales process by streamlining the operations and the CRM systemFind and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integrationNegotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurantEnsure that all partner restaurants maintain a high customer experience and brief them on how to even improve itQualifications:Bachelor’s degree graduatePreferably 1-3 years lead or account management experience preferable in the food and beverages industryGreat interpersonal and communication skills in person, strong negotiation skillsA desire to contact the best local restaurants and chains: you thrive and excel at convincing peopleEndurance and perseverance in the process of follow up on partner restaurantsPleasant personality, high level of enthusiasm and commitmentAbility to work structured and efficiently organize the communication process with our partnersTeam player, self-motivated with the ability to work self-reliantKeen interest and good understanding of building relationships with clientsRequired language(s): English and FilipinoLocation: Cavite Area