Assoc Business Administration Specialist (Bilingual Japanese)

About the position Responsibilities • Administer and help improve multiple 3rd Party business tools and systems for Publisher Account Management (e.g. NDP, SST, DRT). • Manage the onboarding process for new publishers and ensure accounts are in good standing. • Track status and support communication between publishers and Nintendo (including NCL) for various agreements/contracts. • Work with internal departments including NCL to set up, maintain, and manage payee accounts for monthly global payment. • Handle monthly regional payment process for Distribution & Royalty payments. • Respond to various inquiries via [email protected] and Jira/Confluence. • Attend weekly/bi-weekly meetings with NCL, IT, and Legal teams. • Analyze and resolve publisher account issues. • Support continuous process improvement for system and process optimization. • Coordinate operation tasks such as IP transfer and content removal with publishers and internal teams. • Translate and interpret written and verbal communication among NCL, NOA, and our publishers. • Ensure compliance with Nintendo of America Inc. (NOA) policies and procedures. Requirements • Minimum of two years of related experience. • Strong problem-solving skills. • Ability to work independently. • Proficient with Microsoft Office suite. • Undergraduate degree in Business Administration or related field, or equivalent. • Excellent English/Japanese bilingual skills (verbal and written). Level 1 JPLT or equivalent proficiency. • Familiarity with tax, accounts payable, agreement/contract, e-commerce concepts. • Some direct business experience with these concepts and terminologies. • Program and account management experience preferred. Benefits • Medical insurance • Dental insurance • Vision insurance • 401(k) • Paid time off • Potential for a semi-annual discretionary performance bonus Apply tot his job