Assistant Store Manager

We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As an assistant store manager you’ll partner with your store manager to co-lead the store and deliver outstanding commercial, operational and people results. You’ll be empowered with direct accountability for specific business areas, from compliance to training to commercial performance and lead the store in the absence of the store manager. To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career. The best part about this role is that no two days are ever the same! As an assistant manager, working in one of our dynamic stores, alongside your store leadership team, you’ll be setting the example and leading from the front with on shift. A typical day could include: - Co-leading the store to achieve financial targets, customer satisfaction scores, and operational excellence - Owning business areas which could include compliance, labour management or local marketing - Leading the store leadership team, ensuring clarity of roles and accountability for results - Forecasting future staffing needs, participating in recruitment and selection - Owning the store partner training; ensuring all partners have completed required training and are set up for success - Acting as the store manager when required, including full operational and partner accountability - Monitoring store KPIs, analysing performance trends, and implementing action plans - Driving cost control and profitability through effective resource planning and waste management - Closing both standards and opportunity gaps using the store action plan - Ensuring consistent delivery of brand and operational standards - Maintaining compliance with health & safety, food safety and security standards which include conducting and recording due diligence checks Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.