Area Manager, Overnight Shipping

About the position

As an Area Manager, you will be responsible for assisting the Operations Manager with organizing and directing warehouse operations. Coordinating activities to ensure efficient utilization of warehouse resources and optimizing fulfillment flow. You will be a key stakeholder in building something from the ground up and have a tremendous impact as Hims/Hers grows. This role is based in Columbus, Ohio and will report to the Operations Manager.

Responsibilities
• Maintain ownership of a specific functional area within the building and all activities and output that area produces.
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• Manage the daily operations across a shift/department including measuring of performance and attendance.
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• Ensure quality standards and productivity standards are achieved while never compromising safety as a top priority.
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• Coach and manage employees, set workload objectives as required to optimize staff effectiveness.
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• Interact with warehouse management regarding any operating issues, including root cause analysis and suggested solutions to help get back on track as smoothly as possible.
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• Responsible for troubleshooting and investigating errors or nonconformance within your functional area of ownership.
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• Facilitate and lead continuous improvement projects to support departmental initiatives/goals.
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• Ensure all new employees are properly trained, including delivery of staff training as needed.
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• Responsible for elements of staffing (recruiting, interviewing, and selection) and talent management (performance management and activities to achieve performance objectives).
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• Maintain department schedules to support fulfillment without delays.
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• Plan and coordinate efficient transfer of materials and finished products throughout the warehouse.
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• Responsible for maintaining proper inventory control procedures and documentation for all finished products produced, stored, and shipped from the warehouse.
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• Adhere to all environmental, health and safety SOPs, regulatory requirements, equipment, policies and procedures, including any department specific requirements.

Requirements
• 3-5+ years of previous leadership and supervisory experience.
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• GED or high school diploma, Associate's degree or higher preferred.
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• Proactive and motivational customer focused attitude to help set the tone for an energetic work environment.
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• Excellent communications skills both verbal and written.
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• Strong prioritization and time management skills with attention to detail and accuracy.
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• Proficient knowledge of computers and applications such as Microsoft Office (Word, Excel), Google Docs and Gmail.

Nice-to-haves

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Benefits
• Competitive salary & equity compensation for full-time roles
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• Unlimited PTO, company holidays, and quarterly mental health days
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• Comprehensive health benefits including medical, dental & vision, and parental leave
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• Employee Stock Purchase Program (ESPP)
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• Employee discounts on hims & hers & Apostrophe online products
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• 401k benefits with employer matching contribution
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• Offsite team retreats

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