Area Customer Service Coordinator in New York City, NY

Remote Full-time
Job title: Area Customer Service Coordinator in New York City, NY at LanceSoft

Company: LanceSoft

Job description: Duration: 0-2+ Months (Temp to Engage)
Shift: 1st Shift (Monday to Friday)THIS IS A MULTI-SITE ROLE - the contingent worker selected will be expected to use public transportation throughout downtown and midtown New York to travel to different worksites. Please make this very clear to your candidates.
Employees may be re-assigned to another site in the morning or in the middle of the day.
Shift hours may vary depending on location: 7am – 4pm, 8am – 5pm, 9am – 6pm. Overtime may be required. Work week – Mon – Fri. Candidates must be available for work between 7am and 7pm and ready to adjust on a short notice.Dress Code: High-end Business Casual for professional settingJob Description:Daily responsibilities:

This is a customer-facing role. Employees in this position will provide coverage and support at multiple sites in NYC.
Duties include reception, mailroom, print production, hospitality, and other office services.
Mailroom operations
Print production (printing, assembling, binding)
Key-op (replenishing toner and paper in printers, clearing jams)
Greeting and assisting visitors and answering and forwarding calls
Scheduling conference rooms through Outlook or other applications
Communicating with customers via Outlook, Microsoft TEAMS, and in-person
Assisting with stocking kitchen supplies, maintaining cleanliness and organization of kitchen and other office areas
Conference room set up/take down
Other duties, as assigned
Hiring manager is looking for someone with the following qualities:

Reliable
Friendly and outgoing
Willing to learn
Customer Service Skills
Interpersonal Skills
Attention to Detail
Patience and Professionalism
Print production, Mailroom, Reception/Hospitality experience preferred
Law Firm experience preferred
Microsoft 365 apps, general computer experience required
Physical Requirements include lifting, standing, and walking. Some sites may require walking between different buildings. Printing assignments may require standing for extended periods. Candidate required to lift no more than 50. Lifting will be occasional when shipping/receiving packages, receiving catering orders.

Expected salary:

Location: New York City, NY

Job date: Sun, 18 May 2025 03:51:33 GMT

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