Appraisal Specialist
Ensures equitable settlement of damages and maintains good customer service and shop relations. Reviews DMV reports and identifies the correct transfer of ownership documents to send to the registered owner. Negotiates storage fees with body shops and tow yards. Responds to written correspondence in a timely and efficient manner. Maintains log books and diaries to assist in reports and efficiency. Researches actual cash value of vehicles by gathering and analyzing current market information to reach a settlement for total losses due to theft and collision, etc. Stay updated on current vehicle values, changes in the industry and market and in Company policy and procedures. Identifies irregularities such as vehicles with salvage titles, grey market vehicles, custom/modified vehicles and prior damage to determine their true market value. Contacts adjusters to confirm coverage and obtain approval to settle the property damage.
Mercury Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Mercury Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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