Application Business Analyst, IT

First National Financial LP is one of Canada’s largest non-bank lenders, providing residential mortgages through the mortgage broker channel. The Application Business Analyst will support Product Owners by analyzing requirements, ensuring accurate change requests, and participating in business analysis processes to improve efficiency and project delivery. Responsibilities Deliver on the Gap and Impact assessment between Current State and Future State of business requirements and development of technical business requirements to create change requests in the ALM system Recommends controls by identifying problems, writing improved procedures Assists in defining project requirements through analysis and participation in related planning activities Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions Maintains system protocols by writing and updating procedures and tracking requirement changes Provides references for QA and developers by writing and maintaining requirements and documentation of changes Uses tools such as MS SQL and Optimus queries to extract data analytics to support requirements gathering as well as internal research for projects and initiatives Proactively engage impacted lines of business and stakeholders and ensure the required level of approvals are obtained to support delivery Adhere to policies/procedures to ensure AML requirements are met, when applicable Promotes completion of Requirements Traceability Matrix Complete other duties as assigned by the Manager, Product Owners and more senior Business Analysts Skills Completed post-secondary education in Computer Science, Engineering, Business, Arts & Science or related field and / or 1-2 years equivalent experience required Practical experience with Software Development Lifecycle (SDLC) delivery specifically in agile, scrum methodologies Strong verbal and written communication skills with the ability to interact with diverse groups, management levels and subject matter experts Detail-oriented with high degree of accuracy and strong organizational skills Ability to facilitate business meetings and application design sessions Ability to create clear documentation and explain complex process flows Solid ability to interpret customer / business needs and translate them into application and operational requirements as well as effectively explain them to internal and external contacts or groups Strong analytical (critical thinking) and problem-solving skills (trouble shooting) Ability to work in a dynamic environment blending both new and older technologies Ability to self-learn and take the initiative to learn the required skills Proven ability to support and deliver on multiple tasks or activities as well as adjust accordingly when there's a change in urgency Ability to self-motivate, prioritize and meet deadlines in a seamless execution whether on-site or remote Highly resourceful with a proactive / go-getter attitude Experience in financial services systems and processes would be considered an asset 1-2 years' experience with First National systems and practices an asset Practical experience with modelling tools like MS Visio Practical experience with Analytical tools like MSQL and MS Power BI Strong analytical, logical and business knowledge Benefits Health Spending Account Maternity and Parental Leave Top Up Hybrid working environment (2-3 days in office) Extensive training programs to set our employees up for success Modern office environment conducive to collaboration Supportive teamwork culture Opportunities to give back to the communities and work through events focused on a variety of charities Ongoing social events throughout the year Company Overview First National Financial LP is one of Canada's largest non-bank lenders, originating and servicing both residential and commercial mortgages. It was founded in 1988, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is