Application Administrator III

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role We are looking for an Application Administrator to join our team. Application Administrator is a key role in the Enterprise Applications team under the Corporate Technology umbrella. In this role, you will work closely with team members across functions to optimize and enhance key SaaS applications. You will collaborate with business and IT stakeholders to deliver robust solutions, streamline processes, and enable automation that supports our ongoing digital transformation. Your responsibilities will include configuring and maintaining SaaS platforms, ensuring security and compliance, and driving continuous improvement in our application management practices. This position calls for strong technical skills, a commitment to cross-functional teamwork, and the ability to translate business needs into scalable system solutions. What You’ll Do Serve as the subject matter expert (SME) for assigned SaaS applications and integrations Manage application lifecycle, including provisioning, configuration, maintenance, and decommissioning Design and implement automation for user management, reporting, and data synchronization Ensure compliance with internal security, access management, and audit standards Troubleshoot and resolve complex incidents escalated from Administrators 1–2 levels Document system configurations, workflows, and technical procedures Partner with Security and IT teams to enhance SSO, MFA, and data protection measures What You’ll Bring At least 3+ years of experience in SaaS application administration or enterprise IT systems management Minimum 2 years of hands‑on experience in Tier 2 (L2) technical support within an enterprise environment Degree in computer science, information systems, or relevant field In-depth knowledge of SaaS and cloud platforms (Microsoft 365, Atlassian suite, ServiceNow, Zoom, Slack, etc.) Experience with SSO/MFA integration (Okta, Azure AD, or similar identity providers) Proficiency in automation and scripting (PowerShell, Python, or API-based workflows) Experience working with ticketing systems like ServiceNow or Jira, and familiarity with ITSM best practices, including the ITIL framework English proficiency sufficient to communicate with international teams Bonus Skills Experience integrating SaaS tools with enterprise systems, such as CRM or IAM platforms Understanding of data security, compliance, and access governance principles Familiarity with AI-powered productivity and automation tools, including Microsoft Copilot, ChatGPT, or similar solutions What You’ll Get 21 annual vacation days, additional days based on tenure, plus three global VeeaMe Days for self-care Private health, dental, and vision insurance for employees and dependents Mental health support with up to 12 free therapy sessions Private hospital coverage for planned and emergency care Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform Life, critical illness, and disability insurance One paid volunteer day annually through Veeam Cares Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position. #LI-AS6 #LI-REMOTE Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice . The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice . By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.