Apple Creative - Retail Customer Training
About the position Responsibilities • Guide small groups and individuals in learning how to use Apple products effectively. • Facilitate training sessions and presentations to enhance customer understanding. • Listen to customers' needs and adjust teaching methods accordingly. • Interact with store customers between scheduled sessions to provide assistance. • Promote an inclusive environment by respecting differences and encouraging curiosity. • Support team members by assisting with sales and other in-store services. Requirements • Passion for education and ability to instruct through hands-on learning. • Experience teaching small groups and multiple customers simultaneously. • Strong interpersonal skills to engage with users and understand their goals. • Self-motivated and able to adhere to a structured training schedule. • Flexibility in scheduling based on business needs. Nice-to-haves • Comfortable with selling as well as teaching. • Ability to recommend in-store support options like business services and the Genius Bar. • Demonstrate Apple's values of inclusion and diversity in daily activities. Benefits • Comprehensive medical and dental coverage. • Retirement benefits. • Discounted products and free services. • Reimbursement for certain educational expenses, including tuition. • Opportunity to participate in employee stock programs and purchase stock at a discount. • Eligibility for discretionary bonuses or commission payments. Apply tot his job