Answering Service Operator

• *Training for this position is NOT remote, however you may be offered to work remote after training/manager approval. You MUST live within a reasonable commuting distance of our office in South Beach, OR. You must be able to work nights weekends** TCB is currently accepting applications for Answering Service Operator. Our communications division operates 24x7 and requires a committed individual who has a desire to work and an availability to assist with a variety of shifts. Operators will work for over 100 clients across the USA. Desired applicant must be proficient in typing, computer use, customer service, and MULTI TASKING IS A MUST! Job Summary: Responsible for answering the phone, greeting callers, establishing reason for calling, and resolving issues by contacting appropriate person that can help the customer. Primary Responsibilities: • Act as human answering service during and/or outside of business hours for a variety of businesses, including doctor's offices, hospitals, and insurance companies. • Greet customers warmly and ask how to help. • Transfer calls. • Relay verbal messages. • Record and deliver messages. • Contact the appropriate person requested by caller. • Page individuals and inform them of message. • Refer caller to emergency numbers if necessary. • Date stamp time of call and record in computer system. • Schedule or cancel appointments. • Answer caller's questions. • Accept orders. • Proofread messages and sort mail. • Perform other clerical duties as necessary. Learn more at Job Type: Full-Time Pay: $18.00 - $20.00 per hour Remote About the Company: TCB Management



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