ANALYST I

The California Department of Social Services is dedicated to serving and supporting Californians in need. The Analyst I role involves analyzing public assistance program hearing requests, assisting with inquiries, and developing recommendations for appeal decisions while maintaining compliance with state and federal standards.ResponsibilitiesAnalyze and research issues regarding public assistance program hearing requests, hearing process inquiries, and assist with use of State Hearings Division (SHD) Appeals Case Management System (ACMS) via a toll-free telephone line from applicants/recipients of public assistance programs, County agencies, attorneys, various organizations representing applicants/recipients, and the general publicReview hearing requests received within ACMS, research and analyze public assistance programs hearing requestsCorrespond with program and claimant, and review any additional information receivedAnalyze facts against appropriate regulatory and policy provisions and develop written recommendations to management for the appeal decisionDevelop the supporting case file for appeals that escalate to a review by an Administrative Law JudgePrepare correspondences and accurate written materials for all levels of government county, state and federalMaintain current, organized, and retrievable program material to ensure accurate and timely responsesAssist in the development and maintenance of procedures, program operations, and program notices for compliance with state and federal standardsPrepare written reports, issue papers, policy proposals and correspondence documenting concerns regarding policy and/or regulationAnalyze alternatives, identify consequences, compile findings and make recommendations to management to assist in policy determinations and process changesReview the impact of proposed changes in legislation and regulations, identify concerns and make recommendations to management to resolve issuesSkillsBackground Investigation be cleared prior to being hiredSubject to fingerprinting and criminal record clearance by Department of Justice and Federal Bureau of InvestigationComplete employment history on the application form (STD 678)If meeting minimum qualifications with education, include unofficial transcripts for verificationIf selected, may be required to provide official transcripts at the time of hireCompleted applications and all required documents must be received or postmarked by the Final Filing DateResume is optional. It may be included, but is not requiredCompany OverviewCalifornia Department of Social Services funds several programs that assist underprivileged and vulnerable children and adults. It was founded in 1903, and is headquartered in Sacramento, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.cdss.ca.gov/inforesources/cdss-programs/ihss/ihss-career-pathways-program.



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