Analyst, Digital and Mailing Assets - Hybrid
DaVita Kidney Care is seeking a detail-oriented Analyst to support their Omnichannel Outreach Lane, focusing on the execution of patient mailers and innovative digital pilots. The role involves managing mailer operations, vendor coordination, quality assurance, and cross-functional collaboration to enhance patient engagement.ResponsibilitiesManage end-to-end execution of new patient welcome materials, ensuring accurate, timely delivery (98% on-time delivery rate) and coordination with print vendorsOversee mail orders and process associated invoices using internal procurement systems, ensuring campaigns stay on budgetManage branding decisions for mailers and perform QA to ensure high-quality, compliant assets are used across all campaignsSupport the operational rollout of a patient portal pilot, including tracking adoption metrics and creating job aidsClosely partner with other teams (i.e. Marketing) to support timely execution of omnichannel campaignsSkillsBachelor's degree required0-3 years in an analyst, operations, or project support roleHigh attention to detail in executing established processes with consistency and accuracyA mindset for spotting small inefficiencies in daily tasks and suggesting practical fixes to the immediate teamProficiency in running existing reports (e.g., Tableau) and downloading raw data to answer specific business questionsAbility to organize raw data into a clear, summary format (e.g., simple trackers or scorecards) that allows leadership to easily see trends or gapsStrong organizational skills to track their own deliverables and deadlines, ensuring nothing falls through the cracksAbility to maintain and update key project documents, such as decision logs, meeting notes, and process mapsAbility to manage incoming requests from multiple stakeholders and clearly communicate timelines for completionWillingness to 'roll up sleeves' and work closely with cross-functional partners (e.g., Operations, Marketing) to gather information or resolve routine issuesAbility to draft clear, concise emails and status updates that highlight progress and flag blockers earlySpecific willingness to learn new tools (e.g., Salesforce, proprietary DaVita apps) and quickly adapt to feedbackA 'team-first' attitude with a focus on supporting the broader group's goals, often helping with ad-hoc requests to support team capacityStructured, process-driven, and capable of managing multiple projects and meeting deadlinesProficiency in Excel (i.e. pivot tables, formulas) and Microsoft Office Suite (i.e. PowerPoint) is preferredBenefitsComprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and moreProfessional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.Company OverviewDaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD). It was founded in 1979, and is headquartered in Denver, Colorado, USA, with a workforce of 10001+ employees. Its website is http://www.davita.com.Company H1B SponsorshipDaVita Kidney Care has a track record of offering H1B sponsorships, with 79 in 2025, 53 in 2024, 81 in 2023, 74 in 2022, 54 in 2021, 66 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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