Analyst, Customer Collaboration

Danone is a purpose-driven company and an industry leader in the food and beverage category. They are seeking an Analyst, Customer Collaboration to optimize supply chain processes and enhance performance metrics through collaboration with Walmart and internal stakeholders.ResponsibilitiesAnalyze customer supply chain KPIs using Walmart’s Retail Link & Scintilla, internal tools, and external data sources to identify process improvements and optimization opportunities across the total end-to-end supply chainConsolidate complex data into clear, actionable reports and dashboards for Walmart and internal stakeholdersCollaborate with order management, logistics, and cross-functional teams to understand Walmart’s fulfillment processesDeliver targeted KPIs aligned with Walmart’s supply chain priorities, such as in-stock rates, order fill rates, and on-time deliveryProvide subject matter expertise on Walmart’s supply chain systems and collaborate on projects to improve vendor integration and operational efficiency, along with cost-savings & optimizationPartner with customer service to resolve service issues and order issuesDevelop and maintain reports using Excel, PowerBI, and Walmart systems to provide insights into customer demand patterns, inventory levels, and service performanceSupport Walmart fine mitigation across OTIF & SQEP programs through partnership with Walmart and leading internal Continuous Improvement effortsBuild analytics to monitor and improve Danone’s performance against Walmart’s KPIs, ensuring alignment with 'Everyday Low Cost' (EDLC) and replenishment goalsPrepare customer scorecards, populate Walmart presentation templates, and support joint business planning sessionsSkillsAnalyze customer supply chain KPIs using Walmart's Retail Link & Scintilla, internal tools, and external data sources to identify process improvements and optimization opportunities across the total end-to-end supply chainConsolidate complex data into clear, actionable reports and dashboards for Walmart and internal stakeholdersCollaborate with order management, logistics, and cross-functional teams to understand Walmart's fulfillment processesDeliver targeted KPIs aligned with Walmart's supply chain priorities, such as in-stock rates, order fill rates, and on-time deliveryProvide subject matter expertise on Walmart's supply chain systems and collaborate on projects to improve vendor integration and operational efficiency, along with cost-savings & optimizationPartner with customer service to resolve service issues and order issuesDevelop and maintain reports using Excel, PowerBI, and Walmart systems to provide insights into customer demand patterns, inventory levels, and service performanceSupport Walmart fine mitigation across OTIF & SQEP programs through partnership with Walmart and leading internal Continuous Improvement effortsBuild analytics to monitor and improve Danone's performance against Walmart's KPIs, ensuring alignment with 'Everyday Low Cost' (EDLC) and replenishment goalsPrepare customer scorecards, populate Walmart presentation templates, and support joint business planning sessionsKnowledge and experience with Walmart Replenishment & Supply Chain or ability to quickly learnTechnical knowledge is critical including data analytics & analysis, continuous improvement, problem solving, root-causing & systemic-improvement mindsetKnowledge of retail supply chain operations, preferably with experience supporting Walmart or similar large retailersFamiliarity with Walmart systems is highly desirableAdvanced proficiency in Excel; experience with PowerBI or similar visualization tools preferredStrong analytical and problem-solving skills with a focus on data-driven decision-makingAbility to quickly learn and adapt to internal systems and Walmart-specific toolsSelf-motivated, results-oriented, and detail-focused with a proactive approachProficiency in Microsoft Office Suite; experience with ERP systems (e.g., SAP, Oracle) is a plusBenefitsMedicalDentalVisionPrescription Drug Coverage401k PlanWellness ProgramLife InsuranceTuition ReimbursementFlexible Time OffPaid Parental Bonding LeaveCompany OverviewDanone is a global leader in three health-focused, fast-growing categories: Dairy & Plant-Based products, Waters, and Specialized Nutrition. It was founded in 1919, and is headquartered in Paris, Ile-de-France, FRA, with a workforce of 10001+ employees. Its website is https://www.danone.com/.



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