Americas Clinical Site Lead – Cigna International Health
Job Description:
• Direct line management of on-site clinical staff
• Directly lead, coach, and support a team of medical advisors and case managers
• Ensure staff engagement and professional development at site level
• Provide day-to-day oversight of all clinical activities at the site
• Ensure seamless coordination with Management Support, Market Facing, and Program Enablement teams
• Implement quality improvement actions at local level
• Drive initiatives that enhance the experience of insured members and healthcare providers
• Act as the escalation point for complex or high-impact clinical situations
• Foster a strong, agile team culture with a focus on customer-centric outcomes
• Contribute to the identification of operational risks and local process gaps
Requirements:
• Bachelor's Degree in Healthcare/Health Services Administration, Nursing, Public Health, Allied Health, or a related field
• Strong experience in team management or coordination & 3+ years prior leadership experience in clinical operations or healthcare services
• Demonstrated international or multicultural working experience, ideally with global health service models supporting expatriate or internationally mobile populations
• Fluent in English; a second global language or local language is preferred
• Operational mindset with problem-solving capabilities
• Demonstrated success in managing multidisciplinary teams
Benefits:
• Medical, vision, dental, and well-being and behavioral health programs
• 401(k)
• Company paid life insurance
• Tuition reimbursement
• Minimum of 18 days of paid time off per year
• Paid holidays
Apply tot his job
Apply To this Job
• Direct line management of on-site clinical staff
• Directly lead, coach, and support a team of medical advisors and case managers
• Ensure staff engagement and professional development at site level
• Provide day-to-day oversight of all clinical activities at the site
• Ensure seamless coordination with Management Support, Market Facing, and Program Enablement teams
• Implement quality improvement actions at local level
• Drive initiatives that enhance the experience of insured members and healthcare providers
• Act as the escalation point for complex or high-impact clinical situations
• Foster a strong, agile team culture with a focus on customer-centric outcomes
• Contribute to the identification of operational risks and local process gaps
Requirements:
• Bachelor's Degree in Healthcare/Health Services Administration, Nursing, Public Health, Allied Health, or a related field
• Strong experience in team management or coordination & 3+ years prior leadership experience in clinical operations or healthcare services
• Demonstrated international or multicultural working experience, ideally with global health service models supporting expatriate or internationally mobile populations
• Fluent in English; a second global language or local language is preferred
• Operational mindset with problem-solving capabilities
• Demonstrated success in managing multidisciplinary teams
Benefits:
• Medical, vision, dental, and well-being and behavioral health programs
• 401(k)
• Company paid life insurance
• Tuition reimbursement
• Minimum of 18 days of paid time off per year
• Paid holidays
Apply tot his job
Apply To this Job