Amazon Operations Specialist

OverviewPearl West is a fast-growing e-commerce company operating multiple brands across Amazon, TikTok Shop, and Shopify, generating multi-million dollar monthly revenue. We are looking for an Amazon Operations Specialist who thrives in a high-performance, fast-paced environment and is obsessed with optimizing listings, solving problems, and driving measurable growth.This role is critical to maintaining and scaling our Amazon presence across multiple brands, ensuring listings are fully optimized, compliant, and consistently improving in performance.Key Responsibilities1. Listing Monitoring & Revenue PerformanceMonitor daily listing performance across multiple brands (sessions, CVR, revenue)Identify revenue leaks (drops in ranking, suppressed listings, lost Buy Box)Take immediate action to recover and scale underperforming ASINsTrack keyword indexing and organic ranking movement2. Account Health & Risk ManagementProactively monitor Account Health dashboards across all accountsResolve policy violations, suppressed listings, and compliance issues quicklyOwn communication with Amazon Seller Central support and escalate when neededEnsure all listings meet Amazon’s latest compliance and content standard3. Listing Optimization (Nikko Process Execution)Execute Pearl West’s internal listing optimization framework (COSMOS & RUFUS compliant)Optimize titles, bullets, descriptions, and A+ content for both SEO and conversionEnsure all listings align with brand positioning and premium product standardsContinuously improve listings based on performance data and customer feedbac4. Image Testing & Conversion Rate OptimizationRun structured A/B tests on images using Amazon Experiments or external toolsAnalyze CVR impact and implement winning creativesCollaborate with design team to iterate on high-converting image strategiesEnsure image sequencing aligns with proven conversion framework5. Backend Optimization & IndexingManage backend search terms and attributes with strict no-waste keyword strategyAudit listings for missed indexing opportunities and fix gapsOptimize variation structures for maximum visibility and conversionMaintain clean, accurate, and fully optimized backend dat6. Operational Execution Across AccountsLaunch new products and variations across multiple brandsTroubleshoot listing issues (stranded inventory, ASIN merges, flat file errors)Manage bulk uploads and catalog updates via flat filesCoordinate with supply chain team to prevent stockouts and lost sale7. Data-Driven Growth & ReportingTrack and analyze key metrics: CVR, sessions, revenue, keyword rankingIdentify trends, bottlenecks, and growth opportunities across listingsProvide actionable recommendations to scale winning productsSupport aggressive revenue growth targets through continuous optimizatio8. Cross-Channel Awareness (Amazon + TikTok Synergy)Ensure Amazon listings are optimized for external traffic (TikTok Shop, creators)Align listing content with creative strategies used in TikTok and paid mediaSupport product launches tied to creator campaigns and affiliate pusheQualifications1+ years of experience managing Amazon Seller Central accountsProven track record of improving listing performance (CVR, ranking, revenue)Strong understanding of Amazon SEO, indexing, and conversion optimizationExperience with tools like Helium 10, DataDive, Sellerboard, or similarComfortable working across multiple brands and high SKU volumeStrong analytical skills and attention to detailAbility to move fast, prioritize, and execute without constant oversighNice to HaveExperience in high-growth e-commerce environments ($1M+/month brands)Familiarity with TikTok Shop or external traffic strategiesExperience with Amazon Experiments and structured A/B testingBasic understanding of Amazon PPWhat Success Looks LikeListings are fully optimized, indexed, and consistently improving in CVRMinimal account health issues with fast resolution timesClear, measurable impact on revenue growth across managed ASINsStrong execution speed with high attention to detailContinuous testing and iteration mindseWhy Join Pearl WestHigh-growth environment with real ownership and impactWork across multiple scaling brands and product categoriesPerformance-driven culture focused on results, not busy workOpportunity to grow into senior roles as the company scales

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