Amazon Connect Developer
Position: AWS & Amazon Connect Technical Specialist/Developer Location: Remote (Candidates from the EST are preferred) Duration: Long Term Job Description: Seeking a technical specialist with hands-on experience configuring and optimizing Amazon Connect for a banking contact center. Responsible for setting up contact flows, integrations, security, and troubleshooting. Tech Stack & Tools: β’ Amazon Connect, AWS Lambda, AWS SDKs (Python, JavaScript, Node) β’ Scripting languages: JavaScript, Python β’ Security: IAM, KMS, SCM, VPC, Banking Security Governance β’ Deploy and configure Amazon Connect instances β’ Develop contact flows, IVR scripts, and routing logic β’ Integrate with banking systems (CRM, authentication, databases) β’ Implement security best practices (IAM, KMS, VPC) β’ Troubleshoot and optimize performance. Skills: Amazon Connect, AWS, scripting, security, banking standards GenAI tools β AWS Bedrock Qualifications: β’ Hands-on experience with Amazon Connect deployment, scripting, and integrations. β’ Strong understanding of AWS cloud security and compliance standards in banking. β’ Familiarity with contact center best practices and IVR development. β’ AWS certifications are preferred. Apply tot his job