AI/LLM Engineer

We are looking for an innovative AI/LLM Engineer to drive the advancement of our conversational AI capabilities. You'll join our Tech∏ team as an AI/LLM Engineer, focusing on prompt engineering, multi-agent orchestration, automated testing, and deploying integrations in production with LLM systems. You'll work closely with Backend Engineers to deliver world-class AI experiences to end users. What will you do? Core Development • Design, optimize, and version prompts for production voice and chat LLM applications • Architect and orchestrate multi-agent systems for complex conversations • Build automated testing and validation frameworks for LLM outputs • Implement prompt versioning, storage, and retrieval systems System Integration & Deployment • Collaborate with Backend Engineers to deploy and scale LLM-based systems • Integrate LLMs with communication APIs (Twilio, WhatsApp, ElevenLabs) • Implement RAG (Retrieval-Augmented Generation) solutions and vector search for multilingual environments • Monitor performance metrics and conversation quality Research & Innovation • Research and prototype multi-agent frameworks (open-source and commercial) • Experiment with cutting-edge conversational AI and real-time speech processing techniques • Contribute to evolving the team's LLMOps best practices • Continuously improve conversational quality, RAG pipelines, and reduce latency Must have • 2+ years hands-on experience with LLMs (OpenAI or similar, open-source models) • Strong knowledge in prompt engineering and LLM optimization strategies • Experience in evaluating LLMs, designing and running evaluation frameworks, creating test datasets, and defining success metrics • Familiarity with automated testing pipelines, building CI/CD-integrated eval systems that run on every prompt change • Experience in multi-agent architecture, from design to development of orchestration of complex LLM systems • Good understanding of transformer architectures and proficiency in LLM frameworks such as LangChain, LlamaIndex, or similar frameworks • Proficiency in Python • Experience with RAG pipelines and vector databases • Experience in cross-functional teams, ability to work in fast-moving environments where you own outcomes, not just tasks. You're comfortable with ambiguity and excited by the challenge of figuring things out. Nice to have • Experience in healthcare industries • LLM integration with voice platforms (Twilio, ElevenLabs) • Background in conversational AI, chatbots, voice assistants • Knowledge of real-time speech processing and multi-modal systems • Functional programming principles and advanced NLP • Exposure to OOP stacks (.NET, PHP) • Understanding of security and privacy in conversational AI ✨ What we offer: We value a healthy work-life balance and long-term growth. Benefits vary by location, but here’s what you can expect: Shared benefits • 100% remote work, with the option to join our offices in Bologna or Barcelona • One extra day off for your birthday • Access to iFeel – our mental wellbeing platform Italy-specific • ️ €8/day meal vouchers – lunch is covered if you're in the Bologna office • Private health coverage via Metasalute Spain-specific • ❤️ Comprehensive private health insurance with Adeslas • Flexoh – flexible compensation platform • Wellhub – gym & wellness network membership • Language courses How does the recruitment process work? • HR interview – a friendly chat to get to know you, your motivations, and tell you more about Tuotempo, our culture, and the team. • Technical interview – a deep-dive with our Tech Managers, including practical discussions or small exercises focused on LLMs, multi-agent systems, prompt design, and evaluation workflows. • Functional interview — a conversation with our Product Managers to understand how you collaborate cross-functionally and to align on the AI product domain. Apply tot his job