AI Engineer I - Agentic AI

Remote Full-time
American Express is a well-established company focused on innovation and customer service. They are seeking an AI Engineer I to contribute to the development of agentic AI systems that operate on real financial data, collaborating with experienced engineers and product teams to design and implement AI-powered features.ResponsibilitiesContribute to the design and implementation of LLM-powered and agentic product featuresBuild and extend agentic AI workflows that reason over context, call tools, and perform actions under guidance from senior engineersHelp implement and maintain retrieval-augmented generation (RAG) pipelines over financial data, with an emphasis on correctness and safetyContribute to shared AI infrastructure such as LLM services, orchestration components, and evaluation or monitoring toolingParticipate in operating AI systems in production, including monitoring, debugging, and improving reliability and performanceCollaborate closely with product and design partners, learning to translate customer needs into technical solutionsSkills1+ years of professional software engineering experienceSome hands-on experience building or contributing to AI-powered features, LLM-based applications, or applied ML systems (professional or project-based)Solid engineering fundamentals in at least one backend language (Python, Go, or TypeScript)Familiarity with APIs, basic cloud concepts, and modern development practicesInterest in agentic AI systems, autonomy, and AI-assisted development workflowsWillingness to learn, take feedback, and grow technical ownership over timeComfort working in collaborative, cross-functional teamsA strong customer mindset and curiosity about real-world problem solvingExposure to LLM tooling, prompt engineering, RAG, or agent frameworks through work, coursework, or personal projectsInternship or early-career experience in fintech or other regulated environmentsContributions to open-source projects, hackathons, or side projects related to AI or developer toolingBenefitsCompetitive base salariesBonus incentives6% Company Match on retirement savings planFree financial coaching and financial well-being supportComprehensive medical, dental, vision, life insurance, and disability benefitsFlexible working model with hybrid, onsite or virtual arrangements depending on role and business need20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacyFree access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunitiesCompany OverviewAmerican Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services. It was founded in 1850, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is http://www.americanexpress.com.Company H1B SponsorshipAmerican Express has a track record of offering H1B sponsorships, with 137 in 2025, 95 in 2024, 95 in 2023, 131 in 2022, 111 in 2021, 114 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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