Agile Business Analyst

Remote Full-time
At Mukuru, we’re building more than systems we’re building access, opportunity, and financial inclusion across Africa. As an Agile Business Analyst, you’ll play a key role in shaping the tools that power thousands of agents and customers every day.
Why this role matters
This isn’t just a BA role it’s a high-impact, cross-functional position where your work directly influences how money moves across borders. You’ll bridge the gap between business and tech, turning ideas into real, working solutions.
What you’ll do
Be the connector


Translate business needs into clear user stories, workflows, and solutions


Act as the link between stakeholders, developers, and product teams


Drive delivery


Own backlog refinement and sprint readiness


Ensure teams always have well-defined, prioritised work


Shape better solutions


Facilitate workshops, gather requirements, and uncover real business needs


Work closely with QA to ensure what’s built actually solves the problem


Work across borders


Collaborate with partners across multiple African markets


Contribute to systems supporting agents, cash operations, and incentives


What you bring


3+ years’ experience as a Business Analyst


Strong experience in Agile/Scrum environments


Ability to translate complex requirements into simple, actionable outputs


Strong communication and stakeholder management skills


What sets you apart


You’re curious and solution-driven


You thrive in fast-paced, evolving environments


You can balance multiple priorities without losing focus


You enjoy turning ideas into something realI am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.If you do not receive any response after two weeks, please consider your application unsuccessful.NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS



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