Affiliate Account Manager

PerkSpot is searching for an Affiliate Account Manager to join their Merchant Partnerships team. The role focuses on developing engagement strategies to align merchant advertising objectives with PerkSpot offerings and revenue goals, while managing a diverse set of assigned portfolio accounts to grow account revenue and retention.ResponsibilitiesManage a large and diverse set of assigned portfolio accounts and overflow as neededEnsure the timely and successful delivery of PerkSpot products and servicesProvide superior customer service and swiftly tend to merchant needsCultivate strong relationships with multiple touch points at brands, agencies, and OPMs, and affiliate networksMaintain a deep understanding of shifting merchant business objectivesLeverage data to identify and address account risks and opportunitiesProvide strategic recommendations for increasing merchant engagement and investmentGrow accounts by generating merchant interest in new services and offeringsFind and establish new merchant point of contacts for lapsed existing merchant accountsMaintain visibility cross-departmentally by participating in impactful team projectsAddress opportunities for efficiencies, support models, program solutions, and best practicesSkills1-2 years in a client-facing account management role with excellent communication and presentation skillsDemonstrated ability to retain and grow accounts by establishing and implementing innovative program solutions, applying a strategic approach to managing initiatives, and focusing on customer satisfactionStrong analytical skills, with the ability to identify business questions, analyze data, draw conclusions, and develop actionable recommendations to expand user engagementExceptional emotional intelligence and relationship management skillsPride in acting as primary point of contact for merchants and dedication to providing personalized experiences to each accountDetail-oriented with the ability to successfully multitask, solve problems, and drive business results in a fast-paced collaborative environmentAffiliate marketing industry experience is a plusBenefitsCompetitive salaryMatching 401KCompany paid disabilityComprehensive medical, dental, and vision insurance is effective on your first day of employment!20 days off each year8 paid company holidaysOffice is closed from Christmas Eve through New Year's DaySummer FridaysMonthly transportation stipendFree lunch every WednesdayPaid Sabbatical for up to 3 months to employees at 5 years and 10 years of serviceRegular outingsVirtual eventsFun community-interest Slack channelsOccasional happy hoursCompany OverviewPerkSpot is a buying programs for organizations. It was founded in 2006, and is headquartered in Chicago, Illinois, USA, with a workforce of 51-200 employees. Its website is http://www.perkspot.com.



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