Advocacy 24/7 Triage Nurse
About the position
The Advocacy 24/7 Triage Nurse provides telephonic first aid to injured workers
on a case-by-case basis using nationally recognized standards of care to
facilitate treatment goals. The position is an essential role, requiring the
ability to work a variety of shifts to cover 24/7 duties including evenings,
nights, weekends and holidays.
This is a remote role, candidates must reside in a nursing compact state.
This role requires internet upload and download speeds of at least 80Mbps.
Responsibilities
• Provides telephonic assessment and makes treatment recommendation of injured
workers using national telephonic triage protocols
• Recommends appropriate provider, based on state law and employer’s preferred
provider network requirements
• Educates caller on self-care instructions in accordance with national
telephonic triage protocols
• Communicates plan of care to customer contacts and/or supervisor
• Evaluates injured worker’s response to first aid recommendations within a
specified timeframe
• Documents clinical assessments in organized, concise format and submits
written reports within a specified timeframe
• Obtains and maintains licensure as a Registered Nurse in 50 states and the
District of Columbia
• Additional duties as assigned
Requirements
• Fundamental concepts, practices and procedures of triage in the field of
Workers’ Compensation (WC)
• Ability to solve problems rapidly and handle medical emergencies over the
phone
• Ability to skillfully manage multiple, complex projects and competing
priorities concurrently while working under pressure to meet deadlines and
maintaining strong customer service orientation
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Great attention to detail, and results focused
• Computer proficiency and technical aptitude with the ability to utilize
Microsoft Office including Excel spreadsheets
• Graduate of accredited school of nursing with a diploma/Associates degree
(Bachelor of Science degree or Bachelor of Science in Nursing preferred)
• Current RN licensure in Nurse Licensure Compact (NLC) state with multistate
designation
• 3 or more years of clinical experience in occupational medicine, urgent care,
emergency room, home health care (Telephone triage/Workers’ Compensation
experience preferred)
• Microbiology required
Benefits
• Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability,
Health Savings Account, Flexible Spending Account Options, Life Insurance,
Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance,
Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
Apply tot his job
Apply To this Job
The Advocacy 24/7 Triage Nurse provides telephonic first aid to injured workers
on a case-by-case basis using nationally recognized standards of care to
facilitate treatment goals. The position is an essential role, requiring the
ability to work a variety of shifts to cover 24/7 duties including evenings,
nights, weekends and holidays.
This is a remote role, candidates must reside in a nursing compact state.
This role requires internet upload and download speeds of at least 80Mbps.
Responsibilities
• Provides telephonic assessment and makes treatment recommendation of injured
workers using national telephonic triage protocols
• Recommends appropriate provider, based on state law and employer’s preferred
provider network requirements
• Educates caller on self-care instructions in accordance with national
telephonic triage protocols
• Communicates plan of care to customer contacts and/or supervisor
• Evaluates injured worker’s response to first aid recommendations within a
specified timeframe
• Documents clinical assessments in organized, concise format and submits
written reports within a specified timeframe
• Obtains and maintains licensure as a Registered Nurse in 50 states and the
District of Columbia
• Additional duties as assigned
Requirements
• Fundamental concepts, practices and procedures of triage in the field of
Workers’ Compensation (WC)
• Ability to solve problems rapidly and handle medical emergencies over the
phone
• Ability to skillfully manage multiple, complex projects and competing
priorities concurrently while working under pressure to meet deadlines and
maintaining strong customer service orientation
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Great attention to detail, and results focused
• Computer proficiency and technical aptitude with the ability to utilize
Microsoft Office including Excel spreadsheets
• Graduate of accredited school of nursing with a diploma/Associates degree
(Bachelor of Science degree or Bachelor of Science in Nursing preferred)
• Current RN licensure in Nurse Licensure Compact (NLC) state with multistate
designation
• 3 or more years of clinical experience in occupational medicine, urgent care,
emergency room, home health care (Telephone triage/Workers’ Compensation
experience preferred)
• Microbiology required
Benefits
• Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability,
Health Savings Account, Flexible Spending Account Options, Life Insurance,
Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance,
Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
Apply tot his job
Apply To this Job