Advisor, Account Coordination
We’re looking for candidates that have experience in beverage installations and have a passion for servicing the customer. The Advisor, Account Coordination is the main point of contact for our customer installations and works closely with our national service teams to provide first-level support for our Foodservice customers.
Requirements
• High school diploma; GED equivalent or Undergraduate degree in Business Administration, Logistics, Supply Chain, or equivalent work experience
• 2 years in customer facing role in a call center or sales/sales support role
• Superior Communication skills with exceptional relationship building skills.
• Knowledge and use of technical software applications appropriate to the specific work activities (i.e., SAP, SAP IC, Microsoft Excel, Microsoft word, SharePoint) as they relate to operations and logistics.
• Knowledge of Account Management and their customers as well as account stewardship techniques:
• Experience with customer requirements and business plans to ensure continuity of supply. Ability to develop partnerships with customers.
• Excellent problem-solving skills
• Individual/team leadership
• Knowledge of equipment installation requirements (e.g., electrical power, water, drain, airflow, space requirements). Knowledge and application of dispensing equipment installation principles.
• Knowledge of Fountain Manufacturing's capabilities, technology, distribution, and business processes. Knowledge of fountain service policies and procedures.
• Experience with distributor/distribution policies and procedures. Ability to understand costs/benefits of distributors and common carriers, third party capabilities, distribution structures to support customer order processes, and product availability.
• Knowledge of supplier fulfillment capabilities to meet customer and internal requirements. Ability to build system capability and capacity to ensure service is provided effectively, timely and efficiently.
Benefits
• Medical benefits
• Financial benefits
• Other benefits (dependent on the position)
Apply Now
Apply Now
Requirements
• High school diploma; GED equivalent or Undergraduate degree in Business Administration, Logistics, Supply Chain, or equivalent work experience
• 2 years in customer facing role in a call center or sales/sales support role
• Superior Communication skills with exceptional relationship building skills.
• Knowledge and use of technical software applications appropriate to the specific work activities (i.e., SAP, SAP IC, Microsoft Excel, Microsoft word, SharePoint) as they relate to operations and logistics.
• Knowledge of Account Management and their customers as well as account stewardship techniques:
• Experience with customer requirements and business plans to ensure continuity of supply. Ability to develop partnerships with customers.
• Excellent problem-solving skills
• Individual/team leadership
• Knowledge of equipment installation requirements (e.g., electrical power, water, drain, airflow, space requirements). Knowledge and application of dispensing equipment installation principles.
• Knowledge of Fountain Manufacturing's capabilities, technology, distribution, and business processes. Knowledge of fountain service policies and procedures.
• Experience with distributor/distribution policies and procedures. Ability to understand costs/benefits of distributors and common carriers, third party capabilities, distribution structures to support customer order processes, and product availability.
• Knowledge of supplier fulfillment capabilities to meet customer and internal requirements. Ability to build system capability and capacity to ensure service is provided effectively, timely and efficiently.
Benefits
• Medical benefits
• Financial benefits
• Other benefits (dependent on the position)
Apply Now
Apply Now