Adoption Lead (Change Management and Training) - Electronic Health Record

Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable?Join our Team!Join us as Adoption Lead – EHR at Dedalus, one of the world’s leading healthcare technology companies, within our ANZ Product Business Unit in Australia. In this role, you will do some of the most meaningful work of your career — shaping how the Dedalus Electronic Health Record (EHR) is delivered to the first ANZ clients across the region with the aim of enabling better care.What you’ll achieveAs an Adoption Lead – EHR you will work directly with the EHR Program Director to define, operationalise, and drive execution of the ANZ Dedalus EHR implementation program aligned with the ORBIS EMR offering.You will lead Dedalus’ overall strategy and planning for change management and training, including tools and artefacts to be used as part of the Dedalus Implementation Methodology.In the context of the implementation project, the Adoption Lead partners closely with the Dedalus team and client team to define and execute the Super User training effort, while supporting the client in development of client-owned change management strategies, benefits realisation plans, and end-user training delivery models.You willAct as the primary advisor to client stakeholders on change management approaches, governance, and execution modelsGuide the client in defining roadmap, benefits realisation framework and success measuresEnsure alignment between solution design, clinical workflows, and change impactsDefine and lead the Super User training strategy, including Training approach, curriculum structure, delivery model, super user selection criteria and role definitionPartner with build and clinical teams to ensure training reflects the configured solution and agreed workflowsSupport the client in defining Training needs analysis and role-based training requirements, Training environment usage, data readiness, Training logistics, resourcing, and schedulingCoach and uplift client teams to deliver training at scale, including train-the-trainer approachesAdvise on change readiness assessments and adoption monitoringDevelop and maintain adoption plans integrated with overall program timelinesIdentify and proactively manage adoption risks, dependencies, and mitigationsDefine and track adoption KPIs, including training completion, competency, and early usage indicatorsLead adoption readiness assessments and recommend go-live readiness from a training and change perspective and monitor adoption during hypercare.Take the next step towards your dream careerAt Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed:Essential Requirements8–10+ years’ experience in healthcare IT, digital health, or large-scale transformation programsProven experience leading change management and/or training for EHR/EMR implementationsExperience working in a vendor or consulting environment, partnering with health service clientsDeep expertise in change management frameworks (e.g. Prosci, ADKAR) and adult learning principlesStrong understanding of clinical workflows and healthcare operationsAbility to influence and advise senior stakeholders with credibility and confidenceHigh level of autonomy, with the ability to lead workstreams end-to-endDesired RequirementsTrusted advisor mindset with a collaborative and pragmatic approachComfortable navigating ambiguity and complex stakeholder environmentsOutcomes-focused with strong accountability for deliveryPassion for improving healthcare through digital transformationWe are Dedalus, come join usDedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus. We also welcome applications from Aboriginal and Torres Strait Islander communitiesApplication closing date: 26th April 2026Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make and, on this journey, we must remain authentic and realistic but also ambitious.Our diversity & inclusion commitment – Dedalus GlobalLife Flows Through Our Software#LI-SB1

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