Admissions Representative

Sierra Health and Wellness use evidence-based methods to accomplish the restoration of families, relationships, and self-worth. By transforming the character, we give life back to the people who have lost it through substance abuse and mental health issues. Positions available : Full time: Romote Benefits For Full-Time Employees: Competitive pay 10 days paid vacation 5 holidays/ 5 sick days per year Medical, Dental, and Vision benefits (eligible after 60 days) 401K with a company match of up to 3% (eligible after 1 year) Employer paid life Insurance (eligible after 60 days) Duties and Responsibilities: Establish and maintain trusting and professional relationships with referring parties. Enter client data into facility client databases; maintain accurate databases of patients as they are admitted, discharged, transferred, or moved to other levels of care. Engage with referring parties in a professional and collaborative manner to understand referring parties’ needs, being aware that many referring parties call to transfer clients to other programs or seek additional help for clients in need of multiple services. Be fully aware of all facility programs, their eligibility requirements, competencies, and strengths Track referrals daily and provide weekly and monthly updates to the department Director Follow up with clients who have not successfully connected to services Conduct wellness checks for clients at 30/60/90-day anniversaries of completion Accurately processes patient payments and notifies billing office of payments to ensure proper account credit. Performs other duties as assigned Required education and experience: Possess High School diploma or GED equivalent. Familiar with HIPAA/client confidentiality and personal rights. Possess CPR/First Aid certification. Current TB test and health screen Preferred education and experience : Associates degree or bachelor’s degree from an accredited university in related field Three to five years of experience in an admissions role. Sierra Health and Wellness are a California network of leading behavioral health and rehab centers for adults and families who suffer from addiction to alcohol, opiates, amphetamines, and other addictive substances. Sierra Health and Wellness is an Equal Opportunity Employer that does not discriminate against applicants, employees, or clients on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, veteran status or any other category protected by the law, or patients' decisions regarding advance directives. Not all services are available at all offices.