Administrative Specialist III, Telestaff Manager, Grade N23

Remote Full-time
The potential salary range for the Telestaff Administrator (Grade N23) role upon hire is $76,742 -- $118,292.

WHO WE ARE

The Montgomery County Police Department (MCPD) is made up of approximately 1,300 sworn officers and approximately 650 support personnel. The Police Department was established in 1922, and today is responsible for providing service to a County with a population of over one million people.

WHO WE ARE LOOKING FOR

We seek to fill the Administrative Specialist III (Telestaff Administrator) position within our Personnel Division. We are looking for an individual who has experience with Kronos Telestaff with applying scheduling laws, rules, regulations and procedures and experience working with MS SQL’s.

Employee will be responsible for managing the Telestaff program for the 2000+ employees in the Police Department.
• Overseeing the development and implementation of the Telestaff scheduling program
• Configure the system to align with current pay rules for various employee groups. Troubleshoot and resolve system issues while planning for future needs. Must interpret labor rules, union contracts, and organizational policies, translating them into TeleStaff logic
• Configuring Telestaff program to ensure schedule compliance and mapping of pay codes for the Kronos MCtime Time and Attendance program
• Working with the Telestaff team, County agencies (Department of Technology Systems, Office of Human Resources and Department of Finance), departmental personnel and other outside agencies
• Training departmental staff in the use of the Telestaff system
• Updating the Telestaff system; ensuring data accuracy; running reports; and handling all issues involved in the maintaining of the Telestaff system and planning and implementing changes needed in the future
• Investigating and implementing enhancements to the Telestaff system to update department system and add increase functionality to the system

Experience: Three (3) years of professional administrative experience working in Kronos Telestaff or a similar program.

Education: Graduation from an accredited college or university with a Bachelor’s Degree.

Equivalency: An equivalent combination of education and experience may be substituted.
• Experience in applying scheduling laws, rules, regulations and procedures; especially related to Kronos Telestaff and Kronos Time and Attendance systems.
• Experience in Kronos Workforce Central, Timekeeper and other Kronos cloud-based installations.
• Experience in MS SQL and establishing views.
• Experience in problem solving issues related to scheduling.
• Experience in preparing training materials and training employees how to use new systems.
• Experience in using computer systems, especially as it relates to scheduling software in public safety agencies. Demonstrated knowledge in Microsoft Office Suite is preferred

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