Administrative Operations Manager

Layer Health was founded in 2023 by leading machine learning researchers from MIT and Harvard Medical School. They are seeking an Administrative Operations Manager to oversee daily operations, ensuring efficiency and alignment with strategic goals while working closely with the leadership team.ResponsibilitiesOversee the company’s daily operations, ensuring efficiency, scalability, and alignment with our strategic goalsAct as the interface between our controller and internal business owners at Layer to provide context on billing and other financial considerationsHelp own new employee onboarding, including provisioning laptop equipment, setting up Gsuite accounts, etcPartner with our Head of Talent to coordinate virtual and onsite interviewsWork directly with the benefits administrator to coordinate benefitsEnsure employees and contractors are in compliance with current training, hardware, and other policiesUpdate the employee handbook and company travel policy for alignment with business needs and compliance with applicable laws and regulationsOversee budgets, procurement, and relationships with vendors to maximize cost-effectivenessManage office operations as we scale, ensuring an optimal work environment for employeesProvide coordination of compliance efforts across Engineering, HR, and other departments; gather and compile documentation and evidence as needed to satisfy our current compliance framework requirements (SOC2, HIPAA, etc.)With guidance from organizational leaders, quote and procure appropriate insuranceImplement policies and procedures to ensure a secure and compliant operational frameworkMonitor contract complianceTake lead in organizing internal team eventsSwag ideation and procurementSkills1-2 years of experience in operations, business management, or a related fieldProven track record of scaling operations in a startup or high-growth environmentStrong strategic thinking skills with the ability to translate vision into actionable plansExcellent project management and organizational skills, with a focus on prioritizationProficiency with operational tools and platforms (e.g. performance management / CRM / workflow automation tools)Exceptional communication and interpersonal skills, with the ability to collaborate across all levels of the organizationAn adaptable and enthusiastic team player who is excited to work in a fast-paced environment and is comfortable with some ambiguityCompany OverviewLayer Health is a health technology company that utilizes AI and large language models to streamline medical chart reviews. It was founded in 2023, and is headquartered in Brookline, Massachusetts, USA, with a workforce of 11-50 employees. Its website is https://www.layerhealth.com.



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