Administrative Coordinator, Operations

BetterHelp is on a mission to make mental health care more accessible to everyone. As the Administrative Coordinator, Operations, you will provide administrative and operational support to ensure smooth execution of contract routing, vendor management, and compliance processes. Responsibilities Route contracts for internal and external signatures via ContractSafe, DocuSign Track contract status and follow up with Legal, Procurement, and stakeholders as needed Maintain a centralized repository of executed agreements Coordinate and Retrieve documentation from vendors for Security, Privacy, and Legal review (e.g., SOC2, ISO, Privacy Policies, DPAs) Ensure vendors complete Security and Legal Review forms accurately before routing Assist with New Vendor Requests (NVR) in systems like Jira, Graphite, or Oracle Track progress of vendor onboarding through approval workflows and update status sheets Assist in various audits for contract management Manage and digitize incoming mail, maintaining organized records and routing materials to Legal and Accounting as needed Plans, organizes, and communicates the weekly office lunch schedule for onsite employees Handles all Amazon orders related to the company’s new hire work-from-home equipment policy Maintaining process and procedure for cross-functional communication and procurement between teams Skills 1–3 years of administrative or operations experience (legal ops, vendor management, or procurement a plus) Strong attention to detail and ability to manage multiple priorities Familiarity with tools like Jira, ContractSafe, DocuSign, Google Workspace, or Excel Excellent written and verbal communication skills Comfortable working with confidential information and cross-functional teams Team player who's just as comfortable handling the small stuff as the big-picture projects Work well cross-functionally Experience supporting Legal, Security, or Procurement teams Interest in learning vendor management and contract compliance workflows Familiarity with workflows or automation tools Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives – and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers Company Overview BetterHelp is an online counseling platform that connects its members to licensed therapists. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is