Administrative & Client Relations Support Virtual Assistant

Job Description: • Assist with daily operations, client communication, and lead management • Book appointments, follow up with leads, track client inquiries, manage invoices, and monitor inventory levels • Respond promptly and professionally to client emails, calls, and messages via the practice’s business line (RingRX) • Schedule and manage client appointments, follow-ups, and consultations using Aesthetic Record EMR or other internal systems • Track and document all incoming leads from calls, website inquiries, and social media channels • Create, send, and manage invoices and payment records • Maintain client and financial documentation in organized digital folders • Learn and master the clinic’s workflow systems (Aesthetic Record EMR, RingRX) Requirements: • 2+ years of administrative or client service experience (medical, aesthetic, or wellness industry preferred) • Strong English communication skills (spoken and written) with Level A or B accent • Experience using Aesthetic Record EMR or similar medspa booking platforms (preferred) • Proficient in Google Workspace (Docs, Drive) and Microsoft Word • Strong organizational and multitasking abilities; detail-oriented and proactive • Comfortable handling sensitive client and business information confidentially • Friendly, empathetic, and professional demeanor consistent with a premium client experience Benefits: • Independent contractor opportunity • Remote work options • Flexible schedule • Work from anywhere in developed markets such as the U.S., U.K., Canada, and Australia Apply tot his job