Administrative Assistant - PACT

Riverside Community Care is seeking a full time Administrative Assistant to join their Program of Assertive Community Treatment. The role involves coordinating all non-clinical program operations and supporting the multi-disciplinary team in providing mental health services to individuals with serious mental illness. Responsibilities Operating and coordinating information management systems Organizing and maintaining electronic and paper medical records Creating billing, insurance, and accounting reports and budget records Leading/organizing each morning meeting; taking notes and updating contact sheets Answering phones and triaging calls to coordinate communication between the team and persons served Providing additional in-person support to coordinate program and person served needs in addition to scheduling appointments between persons served and the team’s psychiatric prescriber(s) Facilitating person served transportation to appointments via ride-sharing apps Skills Excellent computer skills (including MS Office, Word & Excel) required Strong communication, organizational and interpersonal skills Must be able to effectively perform job responsibilities in a fast-paced environment Bachelor's degree preferred Experience working in human services or medical field strongly preferred Benefits Comprehensive, high-quality health, dental, and vision insurance options Flexible Spending Accounts – both medical and dependent care Eleven paid holidays Separate accruals for vacation (increases with tenure), personal, and sick time Tax-deferred 403(b) retirement savings plan Employee Assistance Plan / Travel Assistance Plan Employee bonus for referrals resulting in hiring Discounts to movie theaters, sporting, and entertainment events Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee Company Overview Each year Riverside Community Care provides more than 40,000 children, adolescents It was founded in 1990, and is headquartered in Dedham, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Riverside Community Care has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024, 2 in 2023, 2 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.