Administrative Assistant & Billing Specialist in Behavioral Health Group Practice *100% remote, NY

Northeast Psychological Wellness is a New York–based group mental health practice seeking a fully remote, part-time Administrative Assistant & Medical Billing Specialist to support a growing team of psychotherapists alongside other full-time and part-time administrative team members. This is an as-needed W-2 position starting at approximately 5 hours per week, with the potential to increase to 10+ hours per week as training and practice needs evolve. Schedule & Availability • Flexible schedule • Candidate may choose their working hours • Must be available at various times Monday–Friday between 9:00 AM–5:00 PM EST • Occasional weekend availability is a plus but not required You will be joining an established administrative team, providing additional support to meet the needs of a busy, fully remote mental health practice. Responsibilities • Answer phones and relay messages • Respond to patient inquiries via email • Schedule and confirm appointments • Create and maintain electronic patient charts • Navigate SimplePractice EHR (prior experience preferred) • Verify insurance benefits • Submit electronic insurance claims • Post payments and follow up on unpaid or denied claims • Maintain administrative spreadsheets • Attend meetings as needed • Collaborate with clinicians and administrative staff Qualifications • Bachelor’s degree preferred • At least 1 year of medical or behavioral health billing experience • Experience with in-network and out-of-network billing • Familiarity with New York billing requirements • Experience working in a medical or behavioral health setting Skills & Attributes • Highly organized and detail-oriented • Strong written and verbal communication skills • Comfortable working independently in a remote environment • Proficient with Microsoft Office, Excel, or Google Workspace • Able to learn new systems quickly • Professional, reliable, and patient-focused • Strong commitment to confidentiality and HIPAA compliance Important Notes • This is a W-2 employee position (not 1099). • A cover letter is required. Applications without a cover letter will not be reviewed. • Please do not call the office directly. • Apply via Indeed or email your resume and cover letter to [email protected]. Job Type: Part-time Pay: $22.00 per hour Benefits: • 401(k) matching • Flexible schedule • Paid time off • Retirement plan Application Question(s): • In which state do you reside? • Have you worked at a mental/behavioral health company before? If so, please describe your role and experience. • Please describe your customer service experience, especially as it relates to working within the mental health or medical field. • Do you have experience with both in-network and out-of-network billing? • Which EHRs/EMRs do you have experience working with? • What else would you like to share that would be helpful in determining if you'd be a good fit for this position? • Please describe your experience with behavioral health or medical billing. • Which days and times would you be available to work? Work Location: Remote Apply tot his job