Administration Specialist – Group Claims Admin Services

Sun Life Québec is a company dedicated to making life brighter for clients through comprehensive support and services. The Administration Specialist will provide financial administrative support for disability and health claims while managing complex inquiries and ensuring accurate transaction processing.ResponsibilitiesProvides comprehensive financial administrative support for disability and health claims, reconciles financial control account balances, and supports the annual tax slip production process within the Group Disability environmentDevelop expertise in payment and tax functions specific to the Group Disability environmentApply technical knowledge to understand how transactions impact tax slip production and financial control accountsReceive and respond to complex and escalated inquiries from plan sponsors and membersManage high-volume, transactional work with a positive and proactive approachProcess transactions accurately under limited direction, using critical judgment to protect financial records and member claim taxationSkillsBilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwideExcellent written and verbal communication skillsAdvanced Microsoft Excel proficiencyStrong attention to detail and accuracy in transaction processingAbility to work effectively in a high-volume environmentMust be able to obtain RCMP Reliability Security Clearance before a start date can be confirmed (includes fingerprinting)Strong knowledge of Group Business operationsGood working knowledge of Sun Life Administrative Systems: Genesis, Chess, and OasisBenefitsAccess to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.A collaborative and interactive team environmentCharitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we’ll match your contributions.Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.Company OverviewLa Financière Sun Life est une organisation de services financiers de premier plan qui aide ses clients à atteindre la sécurité financière à toutes les étapes de leur vie. It was founded in undefined, and is headquartered in Montréal, Québec, CA, with a workforce of 5001-10000 employees. Its website is https://www.sunlife.ca/ca?vgnLocale=fr_CA.



Apply To This Job