Administration Specialist – Group Claims Admin Services

Sun Life is a company committed to empowering and challenging its employees to be their best selves. The Administration Specialist in Group Claims Admin Services provides comprehensive financial administrative support for disability and health claims, manages high-volume transactional work, and responds to complex inquiries from plan sponsors and members.ResponsibilitiesDevelop expertise in payment and tax functions specific to the Group Disability environmentApply technical knowledge to understand how transactions impact tax slip production and financial control accountsReceive and respond to complex and escalated inquiries from plan sponsors and membersManage high-volume, transactional work with a positive and proactive approachProcess transactions accurately under limited direction, using critical judgment to protect financial records and member claim taxationSkillsBilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwideExcellent written and verbal communication skillsAdvanced Microsoft Excel proficiencyStrong attention to detail and accuracy in transaction processingAbility to work effectively in a high-volume environmentStrong knowledge of Group Business operationsGood working knowledge of Sun Life Administrative Systems: Genesis, Chess, and OasisBenefitsAccess to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.A collaborative and interactive team environmentCharitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we’ll match your contributions.Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.Company OverviewSun Life is a leading financial services organization dedicated to helping people achieve lifetime financial security and live healthier lives. It was founded in 1865, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is https://www.sunlife.com.vn/vn/.



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