ACH Administrator

Amalgamated Bank is looking for a dynamic ACH Operations Administrator to perform all functions related to the Bank’s ACH operations. The role involves processing ACH transactions, ensuring compliance with NACHA rules, and resolving customer discrepancies.ResponsibilitiesProcess ACH Pension/Payroll files utilizing various approved secure transmission programs while maintaining all levels of security for both the Bank and clientsReview and proves ACH file transaction while maintaining full compliance with NACHA operating rulesReview and research ACH unposted/unprocessed item and take appropriate actions to correct /return items as necessaryEnforces all Bank ACH security and operating procedures, reporting all violations to ACH Operations OfficerResearch and resolve customer discrepancies and adjustment requests. Modify incoming and outgoing files as per client’s request for deletions and reversals while maintaining all contractual and security proceduresContact and notify management using appropriate electronic means regarding unprocessed and rejected items to ensure proper update and maintenance of all payroll/pension participant recordsAssist with ACH reporting requirementsReceive, research and process customer’s requests to stop automatic debits, blocking accounts using applicable systemsResearch and process all ACH reversal/reclamation requests, complying with regulatory deadlines. Affect offsetting entries, create tracking logs etc. to avoid duplications and streamline processingPrepare communication/reporting for originations/exceptions and reclamations items for affected parties to notify of status and resolutionCommunicate with customers and branches to resolve problemsFollow up on outstanding issues or documents to ensure timely completion and resolution of all processesControl and maintain all activity records, enforce departmental controls, and audit and security policiesResearch and respond to customer’s inquiries regarding Electronic Funds Transfer (EFT) timelyPrepare reconciliations and ACH settlements for origination activity, exceptions handling etcMaintain, backup and archive files for all processed itemsMaintain pre-authorized EFT files and prepare tickets, letters, and memos, as requiredCross-train and backup as needed in all existing and future EBD functions (Wires/ CashMgmt/ATM)Perform various related clerical duties as directed by managementSkillsHigh School diploma or equivalentGood verbal, written and interpersonal communication skillsKnowledge of ACH rules and proceduresThrough knowledge of MS Word, Excel and Access. Excellent data entry skillsGood mathematics and investigation skillsCompany OverviewFor over a century, Amalgamated Bank has been America’s Socially Responsible bank supporting thousands of people, organizations, causes and businesses. It was founded in 1923, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://www.amalgamatedbank.com/home/amalcapital.



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