Accounts Receivable Specialist
Job Summary:
We are seeking an Accounts Receivable Specialist who will be responsible for all communications with B2B clients for collections, cash applications and account reconciliation/cleanup. The Accounts Receivable Specialist will help the company meet our goals of maximizing timely cash collections, minimizing write-offs, and meeting DSO KPIs.
Responsibilities:
Identifying accounts with outstanding balances and maintaining records of communication attempts as well as any records of payments collected
Contacting customers by email and phone to address their outstanding balance and determine the reason for non-payment
Working with clients to collect their outstanding balance and/or negotiating payment plans to collect it in installments.
Communicating with internal teams to better understand a customers account
Processing customer payments, account adjustments and customer refunds where appropriate
Reviewing records for accuracy and handling disputes to make sure that account information is entered and maintained appropriately
Resolve customer issues and complaints concerning billing.
Submit regular reports on the status of unpaid accounts and any repayment progress.
Qualifications:
3+ years of receivables experience
Effective communication and solid negotiation skills
Track record of success in collecting on B2B customers
Excellent written and verbal communication, organization, time management and prioritization skills necessary to be effective in a fast-paced work environment
Experience with NetSuite, Salesforce.com, advance knowledge of Excel, and overall technologically savvy preferred
Prior experience in Accounts Receivable preferred
Expectations:
Excellent written and verbal communication, organization, time management and prioritization skills necessary to be effective in a fast-paced work environment
Exhibit critical thinking, analysis and problem-solving
Be diplomatic with the ability to keep confidential information private
Demonstrate high level of professionalism, perform job duties in an accurate, proficient, and timely manner
Demonstrate ability to multi-task, prioritize, have attention to detail and work independently as well as with a team
Demonstrate excellent customer service to clients and internal staff members in a way that is professional, friendly and reassuring
Other duties and responsibilities as assigned Open and amenable to working US hours.
Apply Now
We are seeking an Accounts Receivable Specialist who will be responsible for all communications with B2B clients for collections, cash applications and account reconciliation/cleanup. The Accounts Receivable Specialist will help the company meet our goals of maximizing timely cash collections, minimizing write-offs, and meeting DSO KPIs.
Responsibilities:
Identifying accounts with outstanding balances and maintaining records of communication attempts as well as any records of payments collected
Contacting customers by email and phone to address their outstanding balance and determine the reason for non-payment
Working with clients to collect their outstanding balance and/or negotiating payment plans to collect it in installments.
Communicating with internal teams to better understand a customers account
Processing customer payments, account adjustments and customer refunds where appropriate
Reviewing records for accuracy and handling disputes to make sure that account information is entered and maintained appropriately
Resolve customer issues and complaints concerning billing.
Submit regular reports on the status of unpaid accounts and any repayment progress.
Qualifications:
3+ years of receivables experience
Effective communication and solid negotiation skills
Track record of success in collecting on B2B customers
Excellent written and verbal communication, organization, time management and prioritization skills necessary to be effective in a fast-paced work environment
Experience with NetSuite, Salesforce.com, advance knowledge of Excel, and overall technologically savvy preferred
Prior experience in Accounts Receivable preferred
Expectations:
Excellent written and verbal communication, organization, time management and prioritization skills necessary to be effective in a fast-paced work environment
Exhibit critical thinking, analysis and problem-solving
Be diplomatic with the ability to keep confidential information private
Demonstrate high level of professionalism, perform job duties in an accurate, proficient, and timely manner
Demonstrate ability to multi-task, prioritize, have attention to detail and work independently as well as with a team
Demonstrate excellent customer service to clients and internal staff members in a way that is professional, friendly and reassuring
Other duties and responsibilities as assigned Open and amenable to working US hours.
Apply Now