Accounts Receivable Specialist

Merchology is a leading eCommerce retailer specializing in co-branded merchandise, and they are seeking an Accounts Receivable Specialist for their Finance team. This role is vital for processing customer invoicing, managing collections, and ensuring superior customer service through effective communication.ResponsibilitiesProcess daily customer invoicing and cash applicationResearch and resolve incoming customer inquiries relative to accounts receivable, billing, and collections while establishing and maintaining customer relationships through superior communication and customer service skillsUtilize accounting software and systems to manage invoices and paymentsMonitor aging reports, preparing and sending customer statements, and proactively follow up on past-due accountsPrepare AR reports and metrics for management reviewPartner with Customer Service and Sales to ensure customers receive great service by processing invoices, returns, refunds, and credit memos timely and accuratelyReview and analyze accounts receivable aging reports to prioritize collection effortsAssist with sales and use tax administrationOther accounting and general administrative duties as neededBring detail-oriented efficiency to daily accounting operationsEffectively prioritize work projects and responsibilitiesMaintain confidentiality related to Company processes and financial informationAdditional projects or duties as assignedSkills1-3 years of prior accounts receivable experienceAssociates or bachelor's in accounting or related fieldDetail oriented and organizedComfortable communicating via phone and emailAbility to maintain confidentialityGeneral ledger experienceGeneral understanding of bookkeeping and accounting principlesCollaborative and professional interpersonal and organizational skillsSkills in Microsoft Office, Adobe, HubSpot, and NetSuite a plusBenefitsGenerous PTO (18 days per year)8 company-paid holidaysHybrid work schedule for select departments40 hours of paid volunteer time401(k) with matchMedical and dental insurance options, FSA, and HSA (with company HSA match), Critical Illness and Hospital Indemnity, Short- and Long-Term disability insurance optionsCompany-paid life insuranceCompany-sponsored social eventsPremium brand partner discountsEmployee-led CommitteesCompany OverviewMerchology is a USA based company which produces custom embroidered corporate clothing and logo gifts. It was founded in 2013, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 201-500 employees. Its website is http://merchology.com.



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