Accounts Receivable Analyst

⠀: About Metagenics Metagenics believes in helping people live happier, healthier lives by realizing their genetic potential. It’s why, when we defined Metagenics’ Mission, Values, and Vision, we started with our company’s own DNA. United by purpose and core values (Integrity, Authenticity, Respect, Diversity & Inclusion and Healthy & Happiness) the Metagenics’ team is dedicated to providing effective nutritional products and solutions, for healthcare professionals. People Culture First We believe the way we do business is as important as the business we do; that a company in the nourishment business should nourish its people, too. So, we incorporated healthy, sustainable care into every dimension of our culture. Our diverse and expansive team are a prime example of the power of a people-first approach. We know first-hand, when an organization prioritizes internal growth and fosters empathy, its people come together to set an example of what the world can become. ⠀: The Role The Accounts Receivable Analyst role will support AR operations across North America, with responsibilities that include managing complex reconciliations, analyzing large data sets, and supporting e-commerce transaction flows. The ideal candidate will bring strong analytical skills, a proactive mindset, and the ability to collaborate across departments in a fast-paced, global nutraceutical environment. Working within a highly automated environment powered by Microsoft Dynamics 365, Commerce Tools and Freshdesk, the analyst is responsible for overseeing customer payment processing and workflows, ensuring seamless customer communication, and maintaining data accuracy across systems. Beyond transactional processing, the role is deeply analytical—monitoring key performance indicators, identifying both operational and system issues through exception reporting and trends, and providing insights that drive continuous improvement. Key Responsibilities The Accounts Receivable Analyst will play a key role in supporting the Accounting Management and Finance teams, while also providing daily support to customers. Analyze and reconcile high-volume AR transactions, including those from e-commerce and wholesale channels Perform large data set reconciliations across ERP systems, payment gateways, and third-party platforms Prepare AR-related journal entries and assist with month-end close processes Support cash application processes and ensure accurate posting of payments from multiple digital channels Collaborate with Sales, Customer Service, and IT teams to resolve billing and payment issues – particularly those related to online transactions – and improve AR workflows Generate AR aging reports and dashboards to monitor performance and identify risk areas Assist in managing monthly practitioner rebate payouts, ensuring accurate calculation, timely processing, and proper documentation in alignment with company policies and financial controls Assist in developing and implementing AR policies and procedures tailored to digital commerce Participate in internal and external audits by providing documentation and analysis as needed Support system upgrades and automation initiatives related to AR and e-commerce reconciliation processes Basic Requirements Experience / Training / Education Bachelor’s degree in Accounting, Finance, or related field preferred Minimum 3 years of experience in accounts receivable or general accounting, preferably in an e-commerce or high-volume transaction environment Knowledge of Strong understanding of GAAP and AR best practices, including digital payment systems Advanced Excel skills and experience with ERP systems (Microsoft Dynamics 365 preferred) Experience with e-commerce platforms and third-party payment processors (e.g., Shopify, PayPal, Stripe). Skills/Abilities Excellent analytical, problem-solving, and communication skills Skilled at managing multiple priorities and meeting deadlines in a dynamic environment Effective team collaborator who thrives in cooperative work settings Demonstrates professionalism and builds positive relationships with both internal stakeholders and external partners Compensation The current range for this role based out of Aliso Viejo, CA is $70,000/yr to $80,000/yr. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. This role may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Health and Wellness: Medical, dental, vision Annual employer HSA (Health Savings Account) funding for eligible employees who elect an HSA medical plan STD, LTD, Basic Life AD&D coverage 401k + employer matching Vacation and Sick Time 2 Volunteer Days off per year Emergency evacuation time off 11 paid company holidays 1 Floating holiday to celebrate your birthday or important religious/holiday to you Quarterly product allowance to use towards your favorite Metagenics products! Product discount Peer to peer recognition programs & more! A minimum of three workdays per week are to be conducted at the Aliso Viejo office ( 25 Enterprise, Aliso Viejo, CA 92656 ). Metagenics, and its companies are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Metagenics takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans. Click here for Metagenics’ California Data Privacy Act Disclosure #LI-POST IND123