Accounts Receivable Analyst

Wellness Pet Company is dedicated to enhancing the wellbeing of pets and their owners through high-quality nutrition. They are seeking an Accounts Receivable Analyst to investigate customer payment discrepancies, analyze deductions, and collaborate with internal teams to resolve issues and improve processes. Responsibilities Analyze and resolve deductions: Investigate the root causes of customer deductions, such as pricing discrepancies, shortages, or promotional allowances Reconcile accounts: Ensure customer accounts are accurate by processing deductions, issuing credit memos for valid claims, and recovering invalid ones Communicate and collaborate: Work with internal departments (sales, logistics, customer service) and external customers to gather information and resolve disputes Process transactions: Handle the administrative aspects of deductions, including preparing documentation and performing data entry Identify trends and improve processes: Analyze deduction data to identify patterns and trends, and recommend process improvements to minimize future issues and reduce financial exposure Skills Ability to analyze financial data, identify patterns, and solve problems Crucial for accurate financial record-keeping and dispute resolution Excellent written and verbal skills required for interacting with customers and internal teams Understanding of core accounting principles is essential Experience with accounting software (IFS, SAP, Oracle) Experience with deductions specific software (High Radius) Intermediate to advanced excel skills Benefits Best-in-class benefits package Eligibility for participation in a bonus program Company Overview Wellness Pet Company is an independent branded premium natural pet food company. It was founded in 2009, and is headquartered in Tewksbury, Massachusetts, USA, with a workforce of 201-500 employees. Its website is