Account Manager/Business Advisor - Digital Marketig

Remote Full-time
Mark My Words Media is a US-based marketing agency that partners with owner-led businesses (primarily sign, print, and local service companies) to build sustainable, compounding growth systems.

We are launching a new flagship service — the Revenue Flywheel — which goes beyond campaigns and focuses on building long-term systems for:
• Client acquisition
• Retention & reactivation
• Referral-driven growth

This role sits at the center of that transformation. We’re hiring a Senior Client Success Manager/Business Advisor to own client relationships end-to-end.

You will act as:
• A trusted advisor to business owners
• The internal representative of the client (product owner)
• The person responsible for ensuring the client’s strategy, priorities, and execution stay aligned
• Internal coordinator with our delivery team

Role ResponsibilitiesClient Advisory & Strategy
• Build deep understanding of each client’s business, goals, and constraints
• Guide clients through growth strategy
• Regularly review performance, priorities, and alignment
• Communicate honestly and directly — even when conversations are hard

Internal Coordination (Product Owner Role)
• Translate client priorities into clear internal execution plans
• Own prioritization: what matters this week and this month
• Ensure tasks move forward in the correct order

Relationship Ownership
• Be the primary point of contact for assigned clients
• Maintain proactive, responsive communication
• Ensure clients feel understood, supported, and confident

What Success Looks Like (First 60 Days)

By day 60, you can:
• Clearly explain each client’s top priorities
• Articulate what the team should focus on next and why
• Demonstrate client trust and confidence
• Show consistent follow-through and closure of open loops

Required Experience & Skills
• 5+ years of experience advising business owners or executives
• Bachelor’s Degree in Business, Marketing, or relevant field
• MBA or equivalent experience
• 5+ years of experience working in high-level digital marketing roles
• Excellent written and verbal English (Minimum C1 required)
• Strong understanding of Google Ads, Meta Ads, and SEO
• Familiarity with US business culture & geography
• Highly organized, detail-oriented, and relentless with follow-ups
• Ownership mindset — self-directed and reliable in a remote environment
• Knowledge of HubSpot, ClickUp, and Google Workspace.

Job Types: Full-time, Contract

Pay: $60,000.00 - $80,000.00 per year

Work Location: Remote

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