Account Manager (Research Background)

MindTake Research GmbH is a leading provider of proprietary online market research panels and communities across Central and Southeastern Europe. The Account Manager will take ownership of client communication and commercial processes, ensuring a smooth and efficient experience for clients in Bulgaria. Responsibilities Be the main point of contact for our clients in Bulgaria Manage incoming requests and prepare professional offers Coordinate smoothly with internal operations and research teams Build strong, long-term relationships and ensure recurring business Spot opportunities to upsell and grow accounts Keep client data and opportunities up to date in the CRM Skills Fluency in Bulgarian and English Organizational skills to handle multiple projects at once Background in research, marketing, business, or similar Ability to learn fast on the job Experience in client communication and commercial processes Ability to manage incoming requests and prepare professional offers Ability to coordinate with internal operations and research teams Ability to build strong, long-term relationships and ensure recurring business Ability to spot opportunities to upsell and grow accounts Ability to keep client data and opportunities up to date in the CRM Benefits Remote work with an international, collaborative team Exposure to clients across Europe Hands-on onboarding and continuous development Direct impact on company growth Company Overview MindTake Research is a digital native, full service market research company based in Vienna. It was founded in 2001, and is headquartered in Vienna, Wien, AUT, with a workforce of 11-50 employees. Its website is