Account Manager - Medical Billing - Urgent Care

Remote Full-time
Phoenix Healthcare Services is a leader in reliable, customer service based revenue cycle management services. We work hard at fostering a corporate culture of excellence and trust among clients and employees.

In 2008, we set out to change the world of Revenue Cycle Management. We started as a medical billing company, and have since evolved as an integrated data-driven RCM solution for laboratories, physicians, therapists, and other healthcare-related professionals. We didn’t stop there as we wanted to continue to stand out from the crowd and offer our clients propriety custom system agnostic performance dashboards.

With a exceptional client satisfaction history, an 8,000+ payer enrollment track record across all 50 states, and a 98 percent clean claim rate, we’re quickly growing and looking for the right candidate to join our team.

Title: Account Manager - Medical Billing - Urgent Care

Schedule: Monday - Friday (no weekends)

Location: Remote

Experience: Minimum of three years

Travel required: None

Primary Responsibilities:

- Maintain a high level of customer service.
- Maintain current knowledge of industry standards and regulations.
- Conduct all job functions in compliance with HIPAA and industry regulations.

- Create and analyst practice management reports

- Monitor trends and KPI

Requirements:

- A minimum of three years of experience in medical billing, coding and collections required; certification from a nationally recognized organization such as AAPC or AMBA is required.
- Current knowledge of coding, billing and reimbursement for commercial insurance, Medicaid and Medicare.
- Thorough understanding of EOBs, and the ability to effectively communicate by phone and in writing with insurers and patients.
- Consistently demonstrate extensive attention to detail, organization and multi-taking skills.

- Strong Microsoft Excel skills
- Ability to provide a positive customer service experience to clients, guests, and patients.
- Self motivated and team player.

Perks:

We highly value and invest in our staff. We truly believe by putting the interest our staff members first, they will in turn take great care of our clients. That's why we're committed to continually investing in our staff and making Phoenix Healthcare Services a positive and fun working environment.

Some of the benefits our staff members enjoy:

Competitive wage and salary
Paid time off (PTO)
Health Insurance
Dental Insurance
Life Insurance
Employee recognition plan

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