Account Manager, Manchester

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.Reporting to the Manager of Client Services, you’ll play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. You’ll work closely with your Account Executives, Client Service support teams, and cross functional teams to maximize the campaign ROI of our customers. Additionally, this role will allow you to use your RTB/Programmatic media buying experience to optimize campaigns and come up with unique solutions that ensure our clients are satisfied with their campaign performance.StackAdapt is a Remote First company although we are prioritizing candidates located in the Manchester for this role. What you'll be doing:Act as the main point of contact for your portfolio of clients across a wide range of verticalsDesign unique campaign strategies within the StackAdapt platformEnsure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIsSet up/traffic advertising campaigns on the StackAdapt DSP, including third-party tag implementation and pixel creation/troubleshootingDeliver commercial impact by identifying upsell opportunities, renewal risk, and whitespace for revenue growthAnalyze campaign data to make informed recommendations and uncover new growth opportunitiesLead in-person and virtual client meetings, presentations, training sessions, and Quarterly Business ReviewsAct as a strategic advisor, providing thought leadership and guidance to help clients scale their businessTravel to meet clients when required, including hosting meetings, agency visits, and client eventsWhat you'll bring to the table:5–7+ years of experience in programmatic advertising, digital media buying, or performance marketing -ideally within a DSP or adtech environmentLocated in Manchester or surrounding areas with a strong knowledge and network within the regionStrong commercial acumen with a track record of growing client revenue and influencing business outcomes through strategic thinking.Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve userProven success in managing client relationships and delivering service excellence Focus on retaining accounts and growing revenue The ability to grasp and communicate technical concepts and platform-based knowledgeFamiliarity with the latest digital advertising trends and ideasExperience working with complex databases is a plusStackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.About StackAdaptWe've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:Ad Age Best Places to Work 2024G2 Top Software and Top Marketing and Advertising Product for 2024Campaign’s Best Places to Work 2023 for the UK2024 Best Workplaces for Women and in Canada by Great Place to Work®#1 DSP on G2 and leader in a number of categories including Cross-Channel AdvertisingOriginally posted on Himalayas

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