Account Manager – Hospitality & Events
Job Description:
• Serve as the day-to-day contact for the client, managing key relationships and ensuring seamless communication across all stakeholders.
• Lead the planning, development, and execution of hospitality programmes and partnership activations across multiple markets.
• Oversee partnership asset management, ensuring full utilization and alignment with the client’s business and marketing objectives.
• Develop and maintain detailed activation calendars, asset trackers, and rights matrices, ensuring all contractual rights are leveraged and reported against.
• Oversee the end-to-end operational delivery of guest hospitality, including guest communications, supplier management, gifting, collateral production, logistics, HSSE, and on-site execution.
• Manage project timelines, budgets, and deliverables using structured project management tools to ensure flawless execution.
• Lead on budget creation, cost control, and reconciliation, ensuring all financials are tracked accurately and transparently.
• Oversee management of partnership assets and contractual deliverables, maintaining accurate trackers and ensuring all rights are fully leveraged.
• Guide and support the account team in developing creative ideas, presentations, and post-event reports that drive client value and showcase results.
• Lead internal and client-facing meetings, ensuring proactive communication and alignment across workstreams.
• Provide strategic input into partnership planning, helping identify new opportunities and improvements to enhance programme impact.
• Support the Senior Account Director and Group Account Director with wider strategic development, reporting, and client relationship growth.
Requirements:
• 4+ years’ experience in agency, property, or client-side account management within sports, events, or hospitality.
• Proven experience managing premium hospitality or partnership programmes within Formula 1 or major sports.
• Strong client relationship management skills with the ability to communicate confidently and build trust at all levels.
• Strong understanding of sponsorship rights, asset delivery, and contractual obligations, with the ability to translate them into actionable plans.
• Demonstrable experience in budget management, supplier negotiations, and contract oversight.
• Excellent project management and organisational skills, with the ability to lead multiple concurrent workstreams.
• Experience coordinating on-site event delivery across international markets.
• Strong attention to detail and the ability to deliver under pressure.
• Commercially minded, proactive, and solutions-focused, with a passion for delivering exceptional hospitality and partnership experiences.
• Skilled in Microsoft PowerPoint, Excel, and project management tools.
• A collaborative team leader with the ability to motivate and guide junior team members.
Benefits:
• Remote
• Flexible hours with core working hours of 10am – 4pm ; and aligned with client time zones
• Discretionary bonus scheme
• Enhanced employer sponsored retirement contribution
• Mental Wellbeing Day & Volunteer Day in addition to annual leave
• Sabbatical Leave in conjunction with long-service
• Employee Assistance Programme **After successfully passing probation: **
• Private Healthcare
• Per annum individual training budget
• Per annum work from home stipend
• Work From Anywhere Allowance
• Serve as the day-to-day contact for the client, managing key relationships and ensuring seamless communication across all stakeholders.
• Lead the planning, development, and execution of hospitality programmes and partnership activations across multiple markets.
• Oversee partnership asset management, ensuring full utilization and alignment with the client’s business and marketing objectives.
• Develop and maintain detailed activation calendars, asset trackers, and rights matrices, ensuring all contractual rights are leveraged and reported against.
• Oversee the end-to-end operational delivery of guest hospitality, including guest communications, supplier management, gifting, collateral production, logistics, HSSE, and on-site execution.
• Manage project timelines, budgets, and deliverables using structured project management tools to ensure flawless execution.
• Lead on budget creation, cost control, and reconciliation, ensuring all financials are tracked accurately and transparently.
• Oversee management of partnership assets and contractual deliverables, maintaining accurate trackers and ensuring all rights are fully leveraged.
• Guide and support the account team in developing creative ideas, presentations, and post-event reports that drive client value and showcase results.
• Lead internal and client-facing meetings, ensuring proactive communication and alignment across workstreams.
• Provide strategic input into partnership planning, helping identify new opportunities and improvements to enhance programme impact.
• Support the Senior Account Director and Group Account Director with wider strategic development, reporting, and client relationship growth.
Requirements:
• 4+ years’ experience in agency, property, or client-side account management within sports, events, or hospitality.
• Proven experience managing premium hospitality or partnership programmes within Formula 1 or major sports.
• Strong client relationship management skills with the ability to communicate confidently and build trust at all levels.
• Strong understanding of sponsorship rights, asset delivery, and contractual obligations, with the ability to translate them into actionable plans.
• Demonstrable experience in budget management, supplier negotiations, and contract oversight.
• Excellent project management and organisational skills, with the ability to lead multiple concurrent workstreams.
• Experience coordinating on-site event delivery across international markets.
• Strong attention to detail and the ability to deliver under pressure.
• Commercially minded, proactive, and solutions-focused, with a passion for delivering exceptional hospitality and partnership experiences.
• Skilled in Microsoft PowerPoint, Excel, and project management tools.
• A collaborative team leader with the ability to motivate and guide junior team members.
Benefits:
• Remote
• Flexible hours with core working hours of 10am – 4pm ; and aligned with client time zones
• Discretionary bonus scheme
• Enhanced employer sponsored retirement contribution
• Mental Wellbeing Day & Volunteer Day in addition to annual leave
• Sabbatical Leave in conjunction with long-service
• Employee Assistance Programme **After successfully passing probation: **
• Private Healthcare
• Per annum individual training budget
• Per annum work from home stipend
• Work From Anywhere Allowance