Account Manager - fully remote in west coast - PST or MST only.

NueSynergy is a non-smoking facility Job Description and Responsibilities Position Title: Relationship Account Manager Primary Functions: • Serve as the primary contact for all employer client decision makers. • Oversee all aspects of relationship with assigned clients • Educate and provide enrollment support on Flexible benefits products. • Identify cross-sale opportunities with our clients • Develop and maintain strong relationships with decision makers and centers of influence at our clients. • Ensure client satisfaction and meet retention goal of 98% for you client group Major Responsibilities • Maintain professional advisory and consultative relationships with assigned accounts • Improve and foster excellent relationship with group’s key personnel. • Consult with employees on product design and benefits. • Consult, present and enroll employees in flexible benefit products and document conversations and decisions with each employee through the appropriate systems. • Build relationships with existing clients and look for opportunities to increase enrollment • Maintain and develop knowledge of all flexible benefits products that you are involved in. • Manage all open enrollment functions for your designated clients • Renewal paperwork • Collection of enrollment forms • Issue Welcome kits • Draft and issue plan documents and amendments when needed • Correspond quarterly with each of your group contacts to satisfaction with NueSynergy services and address any future needs • Qualifications • Understanding of products in the Flexible Benefits industry to include HSA/FSA/HRA/COBRA is a plus. • Demonstrates advisory skills and ability to deal well with people. • High level of organizational ability. • Excellent communication skills • Friendly, positive and approachable demeanor • Strong and responsive listening skills • Ability to adapt within and to varying work environments or client locations • Ability to adhere to privacy and confidentiality expectations Job Type: Full-time Pay: From $21.64 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Flexible schedule • Health insurance • Paid time off • Referral program • Vision insurance Application Question(s): • Experience in the consumer-driven health benefits industry a plus. Experience: • Customer service: 3 years (Required) Work Location: Remote