Account Manager - Expansion and Renewal (Austin, TX)

Dispel is hiring an entry level Account Manager to manage and grow relationships within their existing customer base. This role supports revenue expansion and renewal efforts through structured account planning and strong customer engagement, primarily serving critical infrastructure and industrial enterprises.ResponsibilitiesOwn a named portfolio of customers with commercial responsibilitySupport renewal strategy, execution, and customer alignmentIdentify new use cases, environments, and stakeholders within existing accountsDevelop account plans aligned to customer priorities and Dispel's product roadmapMaintain accurate forecasting and strong CRM hygiene (e.g., HubSpot)Serve as a commercial point of contact for CISOs, CIOs, Heads of OT, Security Architects, and executive sponsorsParticipate in business reviews and commercial discussionsArticulate Dispel's value across secure access, OT/ICS protection, and critical infrastructure securityPartner with Customer Success to drive adoption and measurable outcomesProactively identify risks and support mitigation effortsAttend conferences and customer on-site meetings as neededCollaborate with Sales Engineering and Product to scope opportunitiesTranslate security, compliance, and operational requirements into scalable solutionsNavigate multi-stakeholder enterprise buying processesProvide customer feedback to inform product strategy and packagingFocus on organizations operating critical infrastructure and industrial environmentsEngage stakeholders across security, IT, OT, engineering, and operationsPosition Dispel as a long-term strategic partner for secure remote access and operational environmentsPartner with VARs, MSSPs, and strategic partners when applicableAlign on joint account planning and partner-supported opportunitiesSkills1-3+ years of B2B sales, account management, or revenue experience in cybersecurity, SaaS, or enterprise softwareExperience supporting or managing multi-stakeholder enterprise accountsExposure to revenue retention or account growth responsibilitiesUnderstanding of enterprise security, OT/ICS environments, or regulated industry buying cyclesStrong communication, organization, and account planning skillsExperience selling cybersecurity solutions such as zero trust, secure remote access, OT/ICS security, or managed security servicesExperience working with critical infrastructure, industrial, energy, manufacturing, or regulated verticalsFamiliarity with partner-influenced sales motionsExperience in a high-growth or venture-backed environmentBenefitsGuaranteed commission for the first quarter to support ramp, pipeline development, and strategic account planning401K matchPTORemoteMedical, vision, dental insuranceClear performance milestones tied to expanded responsibilityCompany OverviewZero trust access for operational technology and industrial control systems It was founded in 2014, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://dispel.com.



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